my.avast.com is not working correctly starting today...

Hello,

what is happening on https://my.avast.com? If I go to Antitheft or Commands section, it say “Error (305) Requested service not available at the moment! Please try again later. (Antitheft)” on all my devices.

Please fix it!

Thank you in advance!

hi we have technical problems and are working on it. should be fixed soon.

everything is up and running again.

Yes! It’s working again. Thank you!

Its not working please fix i cannot change setting from my online web interface

I am having the same issue trying to makes setting changes to my phone from my pc it comes up

Error (305)

Requested service not available at the moment! please try again later. (Antitheft)

Same error here… it’s really bugging me since I’m paying for this service.

Hi!
we found the problem and it will be fixed today. Sorry for your inconveniences.

Have a good one,

Werner

When is this problem going to be fixed? Or how can I delete the app off of my phone? My brother needs to be able to use my old phone and he can’t because I can’t unlock it because of this problem.

Na stránkách se pořád objevuje “Požadovaná služba není momentálně k dispozici! Zkuste to prosím později. (Antitheft)”,trvá to už delší dobu.Chci si změnit sledování telefonu a jinak než přes webové rozhraní to nelze.Mám prémium licenci a celkem mě to štve, že s tím nikdo nic nedělá.
Děkuji za info a nápravu

Happening to me as of today, December 9, 2013. It is not fixed!

same here. none of the web commands go thru to phone. SMS commands work fine.
Mike

Correction. Works on the unrooted GS2, but not on the rooted GS3. Don’t know what’s different between the 2 installs, but the GS3 just wont communicate with the avast web interface.

I landed here using google.

I am trying to restore sms from the web panel and it gives the same 305 error. Out of all free backup apps I paid for this think. Its as buggy as the free ones.

Hi,
when will work correctly my.avast.com?

I confirm, “305 error” - This is very annoying!

Avast - Do something with this!

it is not working now again (Error 305 please come back again later ) and I have my mobile blocked as I have change the simcard.
Please help ASAP

Not working!! I’m getting error 305
please fix!!

Same with me, I am trying to restore all my SMS, however if I click “restore all” it’ll present this error to me. I’m able to do it one by one, but it is very inefficient. could you please solve this, I need to restore my phone as soon as possible.

Hi there, I’m very sorry, but it works for me. I’ve tried 2 devices, SMS and images, both one by one and “restore all”. If you still experience this problem, please provide me your device ID so I can check if everything is OK with your device in our database. The device ID is part of URL (web address) - just open page with your device in MyAvast and copy whole web address from your browser here.