My previous expired and I just purchased a new one. The new key wont work, it keeps saying " Unable to insert the license file. AN attempt was made to load a program with an incorrect format."
When you renewed you should have received an e-mail with an Avastlic attachment. Save that to your desktop and double click it. If the file is corrupt then use the resend licence page http://www.avast.com/resend-license-paid.php
Ok I just tried that. It still gives me that error and says the exact same thing.
What file extension is the license file you have? Is it “.avastlic”?
Are you also sure you’re using your new current license?
It could be that the servers are updating with the new license too.
Yes its “.avastlic”
Yea I am positive. I saved it on my desktop.
Is that it may be? Earlier this morning, it was working but this afternoon my computer crashed and when I rebooted, thats when my Avast didn’t work anymore and I bought the license thinking it was expired yet both the OLD and NEW does not work.
In that case go for a re-install as the crash may have damaged it somehow
Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel
[]Run the uninstalltool and accept the reboot to safe mode
[]Once complete reboot your system
[*]Reinstall Avast