Further to my posted emails, I received an email informing that my comp has a virus w32.MytobAE. I downloaded the removal tool from internet, but it said my comp was clear from Mytob.
I ran Avast Schedule Boot Scan, but it could not detect any virus (i.e. clean). During the scan, on the screen Avast stated files that were unable to be read, amounted a lot…
Yesterday when I was using my comp, it was suddenly shut down by itself. Could it be caused by virus? Then how to detect it?
It would appear to have solved some of your problems, although I would not recommend delete as the first option, send them to the chest as they can do no harm there and investigate. After a week or two if there are no adverse problems from having moved them they can be scanned inside the chest and if still detected delete them from inside the chest.
If avast detects it the very least you should do is move it to the chest and investigate (google infected file names for more information, etc.).
Changing email programs doesn’t cure the problem, it would appear that you have a piece of malware that is sending spam.
What OS are you using? is it up to date?
What avast! version and VPS file (virus database) number, e.g. 0436-4 (see about avast!)
What was the virus name, what was the file name, where was it found
example (C:\windows\system32\infected-file-name.xxx)?
Download and run the program applicable to your OS, Ewido Security Suite If using winXP, or a-Squared free if using win98/ME, preferably in safe mode.
I notice your prompt reply. Thank you very much for your advise.
After long off, this is the first time I am back.
OS - what does it stand for?
-Avast version: 4.6 VPS no.: 0616-2
-from some viruses sent to the chess, they came from: c/program files/common files/cmeii/
FYI, I also receive many unwanted spam without knowing how to prevent them unless I am back using the infected Outlook express. Any correlation between the spam and virus?
Does your ISP (Your internet company) provide spam filtering? It may just be a case of turning it on. My ISP blocks about 99.9% of spam before it even reaches my computer.
Yesterday my comp re-started suddenly. Just 5 minutes ago it was hung by itself. There is massage appaeared on my screen as follows:
***STOP 0X00000001 (0x00000000,0 x 00000002,0 x 00000001,0 x FCA3CEEB)
Driver_IRQL_NOT_LESS_OR_EQUAL
***Address FCA3CEEB base at FCA05000 Datestamp 3f4fa4cg-smwdm.sys
Beginning dump of physical memory
I hope I’ve registered correctly and this gets through. I am far from a computer genius. I’ve gotten a virus/worm named Win32:Trojan-Gen. (Other) and I can’t get rid of it. Avast keeps it from getting into my computer but it comes back and back and back, approximately every five minutes. It shows up even when I’m running Avast, Adaware, Spybot, Ewido. The other forums I’ve looked into I’ve found a lot of similar problems but the legitimate fixes are WAY over my head. I frankly don’t trust these outfits that offer a free scan and find that you have so many dangerous viruses (I think they make them up) and only their program can get rid of your viruses for a nominal fee. I’ve been ripped off before. Does anyone have a simple fix that even I can perform?
I think you’re not being fair… you’re quite smart with this set of programs 8)
Are you using Windows XP?
Can you schedule a boot-time scanning?
Start avast! > Right click the skin > Schedule a boot-time scanning.
Select for scanning archives.
Boot.
