my dashboard issues with the reports from my avast installations

[Ovidiu]

currently in my dashboard I see: “Status Unsecured” and below it the details are: http://screencast.com/t/3Ll3HRMq

but actually the realtime shield is on while the mail shield is off: http://screencast.com/t/wybz6lLI

[Lisandro]

In my case, the dashboard is not reporting all my linked devices.
On the device, it’s said that I’m linked to my account. In the account website, the device is not listed…
Sorry, I did not want to hijack your thread…

[JanGahura]

Hi,

@Ovidiu post:1

currently in my dashboard I see: “Status Unsecured” and below it the details are: http://screencast.com/t/3Ll3HRMq

but actually the realtime shield is on while the mail shield is off: http://screencast.com/t/wybz6lLI

Real-time shields refer to all shields not only the file system shield. It basically says that you have a shield down, which is not good in terms of security.

@Tech post:2

In my case, the dashboard is not reporting all my linked devices.
On the device, it’s said that I’m linked to my account. In the account website, the device is not listed…
Sorry, I did not want to hijack your thread…

If you delete a device from account, the corresponding avast installation will still think it’s connected. We don’t have this type of notification between server and client, yet.

Regards,
Jan

[Ovidiu]

Ok, so I’ll just ignore this then since I’ll never need the mail shield. Only using Gmail over https so they are unnecessary I guess.

[tumic]

@Ovidiu post:4

Ok, so I’ll just ignore this then since I’ll never need the mail shield. Only using Gmail over https so they are unnecessary I guess.

If you only use the webmail version of gmail (and no other mail account), there is no need to have the mailshield on. It scans only POP3 and IMAP connections.