I ran the Avast scan for her but it would not repair these virus’. Can you tell me how I can do it or give me website that give me step by step instructions on how to get rid of them?
I would try securityrespons.symantec.com (Norton Antivirus)…
There’s an option ‘View all removal tools’, anyway there’s info on a lot of viruses, their payload, etc…
That might well be. Do you have copies of Adaware and Spybot (both freeware)? A scan with those 2 utilities could help. I think trojans are a matter of deleting the concerned spyware .exe files rather then desinfect ordinary executables. The 2 utilities mentioned do that…
But maybe some non-Newbies could give more technical help, guys?