Having installed program and inserted registration key my tray icon remains grey. It say 7 providers six 96) running . The icon is supposed to be blue can anyone recommend what to do.
Most probably it’s not a problem from avast but your video card and drivers…
If the providers are running you’re protected.
Does the ‘a’ icon have a red cross in it? If not, you’re ok.
The provider not ‘running’ is most probably the MS Outlook plugin, open MS Outlook (not Express) and you’ll see it running 8)
It does look like your ok, I feel the icon is more a blue gray colour.
Is yours anything like mine?
avast! icon color could look strange sometimes, especially when we use some strange coloured backgrounds. See attachment… does your icon looks at least close to one of those avast! icons from the screenshot ? Best thing you can do is to post your own screenshot and we’ll see…
Cheers !