Looking better although another bunch was downloaded with slim drivers the other day… They must remember to use the custom install option as that is where it all comes from
Anyway as you both have Avast you do know that you can remote to their computer ?
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
SRV - File not found [Auto | Stopped] -- C:\Program Files\Jump Flip\updateJumpFlip.exe -- (Update Jump Flip)
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites0101&cd=2XzuyEtN2Y1L1QzutDtDtD0DyDyCtD0FyBzyyDtAyBtBzyyCtN0D0Tzu0CyByEtCtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R&cr=84740369&ir=
IE - HKCU\..\SearchScopes\{5316878C-F539-4FF4-90DC-7A36FCB8AA53}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3306061&CUI=UN13514413271091730&UM=2
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites0101&cd=2XzuyEtN2Y1L1QzutDtDtD0DyDyCtD0FyBzyyDtAyBtBzyyCtN0D0Tzu0CyByEtCtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R&cr=84740369&ir=
O3 - HKLM\..\Toolbar: (Connect DLC 5 Toolbar) - {d1b5aad5-d1ae-4b20-88b1-feeaeb4c1ebc} - C:\Program Files\Connect_DLC_5\prxtbConn.dll (Conduit Ltd.)
O4 - HKLM..\Run: [mobilegeni daemon] C:\Program Files\Mobogenie\DaemonProcess.exe File not found
O4 - HKCU..\Run: [NextLive] C:\Documents and Settings\Harry\Application Data\newnext.me\nengine.dll (NewNextDotMe)
[2014/01/11 10:47:29 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Harry\Start Menu\Programs\Mobogenie
[2014/01/11 10:35:09 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Harry\Local Settings\Application Data\Connect_DLC_5
[2014/01/11 10:35:06 | 000,000,000 | ---D | C] -- C:\Program Files\Connect_DLC_5
[2014/01/10 19:11:56 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Harry\Local Settings\Application Data\cache
[2014/01/10 19:11:54 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Harry\Application Data\newnext.me
[2014/01/10 19:11:50 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Harry\Local Settings\Application Data\genienext
[2014/01/11 10:47:29 | 000,000,712 | ---- | M] () -- C:\Documents and Settings\Harry\Application Data\Microsoft\Internet Explorer\Quick Launch\Mobogenie.lnk
[2014/01/11 10:47:29 | 000,000,694 | ---- | M] () -- C:\Documents and Settings\Harry\Desktop\Mobogenie.lnk
[2014/01/13 09:50:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Harry\Application Data\newnext.me
:Files
C:\Program Files\Mobogenie
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.