I put in a ticket fro a refund back on January 21st requesting a refund for Grimefighter as it will not work on my computer. I am on a desktop with a wireless card and it will not let the computer boot up all the way and get connected before it does it’s thing. I think I have been more than patient and I want my money returned as promised. My ticket number is 15904340542
Hmmm, this doesn’t look like a ticket-ID.
It can be a ticket number, but not one from avast.
That’s an order number 
case solved