Many days later still no solution. So, I got a refund.

Next, I registered again to get another SecureLine account. They took my money. The ID they provided isn’t working again. I am getting another refund. I will never touch Avast again as long as I live and I feel free to constantly badmouth this ridiculous non-service product for ever and ever. I have never seen a company so bloody incompetent and so intent on not providing ANYTHING !!! for the money they take. It’s absolutely ridiculous.

Warning to everyone out there: do not purchase anything from Avast. They are a fraudulent company, they do not sell a real product.