Hi,
Have removed this goshdarn PUP a zillion times but it keeps coming back. I know when it’s back cos I get the Blue Screen shut down blues, that’s its calling card. Can anyone help me get rid of this pest once and for all please?
Thanks,
AV
Hi,
Have removed this goshdarn PUP a zillion times but it keeps coming back. I know when it’s back cos I get the Blue Screen shut down blues, that’s its calling card. Can anyone help me get rid of this pest once and for all please?
Thanks,
AV
Follow this guide http://forum.avast.com/index.php?topic=53253.0 and attach the requested logs. A malware remover will help you to get rid of.
DJBone
Thanks Will update.
AV
Please also attach the other logs (MBAM, OTL and aswMBR).
DJBone
Yes, will do. Sorry, bit overwhelmed - these seem to be from RogueKiller.
More to follow
another
Please download zoek.zip (
http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png
) from here or here and save it to your Desktop.
Unpack the archive…
[*]Close any open browsers
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*]Double click on zoek.exe to run the tool .
Please wait while the tool does not start…
[*]Copy the text present inside the code box below and paste it into the large window in the zoek tool:
filesrcm;
startupall;
skipfix-iedefaults;
firefoxlook;
chromelook;
[*] Click on
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button.
Please wait until a logreport will open (this can be after reboot)
[*]Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”
Thanks, will update.
It’s not always easy to find out where the logs have gone to and it’s almost impossible to save many of these programs to desktop - they do their thing then disappear. Adw_Cleaner I have to re-download and re-install every single time that I want to run it. Is it because theses are freeware please?
Here they are again - My SearchDial PUPS
Hi a_vast
I will be working on your malware issues, follow the instructions for Zoek.
Thanks, I’m getting a bit lost at the moment. Are there any more logs I need to attach please?