Need help desperately! a RAT trying to delete files on the machine.

I stumbled upon a backdoor trojan of some sort and I feel as if it has extremely bad intentions.

I ran a couple of scans and sure enough, I’d been getting tons of different malware possibily from some trojan downloaders.

log1 = MBAM

log2 = the avast scanner.

Thanks in advance!

well you had a PUP city in there… since you had all this crap, i suggest you clean your browsers with AdwCleaner and attach log

AdwCleaner http://www.bleepingcomputer.com/download/adwcleaner/

removal team is notified, check back tomorrow…

Thanks for the reply!

I’ve done as instructed and got rid of the popup shit. Should be okay now?

On a side note, though. Do you know the magnitude of the trojan I have? Can I still use my PC given that these types of programs tend to go after your personal information? I am just asking because right now, just to be safe, I keep the PC shut off. So every time I scan anything and reply here I have to reboot.

Should be okay now?
you find out when a log experts have checked FRST diagnostic logs....

Post a fresh FRST scan log and from a clean PC change all your login information.

There you go :).

If it’s an actual RAT (Remote Access Trojan). They will be on of the most difficult trojans to remove.

When Valinorum is DONE helping you. I would recommend installing Unchecky…
http://unchecky.com/

Only when he’s done though

Well granted that my mouse started to move all of a sudden and something else was trying to find specific files on my PC i’d say it’s a pretty decent chance of it being a RAT.
Although to be fair, after having done the prerequisites for requesting help on these forums, I haven’t seen any signs of the trojan acting up.

Edit: I’m going to check out Unchecky and probably get myself AdBlock aswell.

Hi p1thy233, :slight_smile:

My name is Valinorum and I will be the acolyte today. Before we proceed, please, acknowledge yourself the following(s):

  • Please do not create any new threads on this while we are working on your system as it wastes another volunteer’s time. If you are being helped/have solved the issue/no longer wish to continue, notify me in your reply and I will quickly close this thread. Failing to comply will result in denial of future assistance.
    • Please do not install any new software while we are working on this system as it may hinder our process.
    • Malware removal is a complicated process so don’t stop following the steps even if the symptoms are not found. Keep up with me until I declare you clean.
    • Please do not try to fix anything without being ask.
    • Please do not attach your logs or put them inside code/quote tags. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
    • Please print or save the instructions I give you for quick reference. We may be using Safe mode which will cut you off from internet and you will not always be able to access this thread.
    • Back up your data. I will not knowingly suggest your any course that might damage your system but sometimes Malware infections are so severe that only option we have is to re-format and re-install the operating system.
    • If you are confused about any instruction, stop and ask. Do not keep on going.
    • Do not repeat the steps if you face any problems.
    • I am not an omniscient. There are things even I cannot foresee. But what I know took years to learn and perfect the skill. This site is run by volunteers who help people in need in their own free time. I would ask you to respect their time and be patient as sometimes real life demands our time and replies to you can be delayed.
    • Private Message(PM) if and only if I have not responded to your thread within three days or your query is offtopic and personal. Do not PM me under any other circumstances. Your thread is the only medium of communication.
    • The fixes are for your system only. Please refrain from using these fixes on other system as it may do serious damage.

  • Step #1 P2P Warning
    **IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

      [li]µTorrent 
    

    I shall provide you with a few reference links, please read them up to know the risks of having a P2P program.

      - [url=http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt128.shtm][b]P2P File-Sharing: Evaluate the Risks[/b][/url]
      - [url=http://www.cuhk.edu.hk/itsc/about/p2p-risk.html][b]ITSC: Risks in Peer-to-peer File Sharing[/b][/url]
    

    Note: Even if you are using a “safe” P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P file-sharing as a major conduit to spread their wares.

My recommendation is that you uninstall the programs listed above. If you choose not to remove them, please do not use them until this computer is clean.[/li]


  • Step #2 Uninstall Programs
    I want you to uninstall the following program(s) listed below due to poor reputation we receive about them. To uninstall a program, go to Start > Control Panel > Uninstall a program or Start > Control Panel > Programs and Features. Wait for the list to fill up and double-click on the items I have listed below and follow the on-screen instruction to remove/uninstall them.

[list][li]Cracked Steam- McAfee Security Scan Plus- Pando Media Booster[/list][/li]


  • Step #3 Fix with FRST
    Make sure that you still have FRST.exe on your Desktop. If you do not have it, download the suitable version from here to your Desktop.
    [li]Open Notepad.exe. Do not use any other text editor software;
    - Copy and Paste the contents inside the code-box to your Notepad
    [/li]
Start
Closeprocesses:
Emptytemp:
Task: {4B2F4F4E-E9E8-4B78-9D4C-324422D069F9} - \Scheduled Update for Ask Toolbar No Task File <==== ATTENTION
2014-10-09 17:17 - 2014-10-09 17:17 - 00076888 _____ () C:\Windows\SysWOW64\PnkBstrA.exe
C:\Program Files (x86)\Pando Networks\
C:\Users\Martin\AppData\Local\Temp\is-SP2VK.tmp\
d:\program files (x86)\cracked steam
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-1380484448-3168604834-264916306-1000\...\Run: [Pando Media Booster] => C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe [3093624 2012-11-17] ()
HKU\S-1-5-21-1380484448-3168604834-264916306-1000\...\Run: [Cracked Steam Service] => D:\Program Files (x86)\Cracked Steam\Cracked Steam.exe [340408 2012-11-10] (Anti-Valve Software                                         )
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)
BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.)
FF Plugin HKCU: pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)
FF Extension: McAfee Security Scan Plus - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014-04-04]
CHR DefaultSearchKeyword: Default -> ask.com
CHR DefaultSearchProvider: Default -> Ask
CHR DefaultSearchURL: Default -> http://websearch.ask.com/redirect?client=cr&src=kw&tb=ORJ&o=&locale=&apn_uid=FC6A7A67-BCE8-47CB-A951-F832829D7166&apn_ptnrs=U3&apn_sauid=A5EFCADA-9711-4B18-84CC-1DAD23D588A8&apn_dtid=OSJ000YYEE&q={searchTerms}
CHR DefaultSuggestURL: Default -> http://ss.websearch.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms}
CHR HKCU\...\Chrome\Extension: [cflheckfmhopnialghigdlggahiomebp] - C:\Users\Martin\AppData\Local\CRE\cflheckfmhopnialghigdlggahiomebp.crx [2013-09-16]
R2 PnkBstrA; C:\Windows\SysWOW64\PnkBstrA.exe [76888 2014-10-09] ()
2014-10-09 17:17 - 2014-10-10 06:35 - 00281688 _____ () C:\Windows\SysWOW64\PnkBstrB.xtr
2014-10-09 17:17 - 2014-10-10 06:35 - 00281688 _____ () C:\Windows\SysWOW64\PnkBstrB.exe
2014-10-09 17:17 - 2014-10-10 04:11 - 00281688 _____ () C:\Windows\SysWOW64\PnkBstrB.ex0
2014-10-09 17:17 - 2014-10-09 17:17 - 00076888 _____ () C:\Windows\SysWOW64\PnkBstrA.exe
2014-10-09 17:17 - 2014-10-09 17:17 - 00000000 ____D () C:\Users\Martin\AppData\Local\PunkBuster
C:\Users\Martin\jagex_cl_runescape_LIVE.dat
C:\Users\Martin\jagex_cl_runescape_LIVE_BETA.dat
C:\Users\Martin\random.dat
C:\Users\Martin\AppData\Local\Temp\DEM2.exe
C:\Users\Martin\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpjtlfs_.dll
C:\Users\Martin\AppData\Local\Temp\dxwebsetup.exe
C:\Users\Martin\AppData\Local\Temp\hcuninstaller_20140104_025933_7752.exe
C:\Users\Martin\AppData\Local\Temp\jre-7u55-windows-i586-iftw.exe
C:\Users\Martin\AppData\Local\Temp\jre-7u60-windows-i586-iftw.exe
C:\Users\Martin\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe
C:\Users\Martin\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Martin\AppData\Local\Temp\NGMDll.dll
C:\Users\Martin\AppData\Local\Temp\NGMResource.dll
C:\Users\Martin\AppData\Local\Temp\nzpyhrk1.dll
C:\Users\Martin\AppData\Local\Temp\Quarantine.exe
C:\Users\Martin\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Martin\AppData\Local\Temp\swt-win32-3740.dll
C:\Users\Martin\AppData\Local\Temp\toExtract.exe
C:\Users\Martin\AppData\Local\Temp\ubiC1B3.tmp.exe
C:\Users\Martin\AppData\Local\Temp\unicows.dll
C:\Users\Martin\AppData\Local\Temp\Uninstaller-2592.exe
C:\Users\Martin\AppData\Local\Temp\utt9E3.tmp.exe
C:\Users\Martin\AppData\Local\Temp\vcredist_x86.exe
C:\Users\Martin\AppData\Local\Temp\Wildstar.exe
C:\Users\Martin\AppData\Local\Temp\xfi1vldd.dll
End
  •   [li]Click on [b]File[/b] > [b]Save as...[/b]
    

[list]
[li]Inside the File Name box type fixlist.txt
- From the Save as type drop down list, choose All Files
[/li]
- Save the file to your Desktop;
- Re-run FRST.exe and click Fix;

		[li][b]Note[/b]: If FRST advises there is a new updated version to be downloaded, do so/allow this.
	[/li]
	- After the completion, a log will be produced;
	- Attach the log in your next reply.
[/list][/li]

  • Step #4 Scan with RogueKiller

      [li]Download [b]Rogue Killer[/b] from one of the suitable links below to your [i]Desktop[/i]. 
    

[list]
[li]Download link for 32 bit system
- Download link for 64 bit system
[/li]
- Click on Scan;
- The scan won’t take long;
- Click on Report to open the log.
- Attach the log in your next reply.
[/list][/li]


  • Required Log(s):

      [li]FRST Fix Log
      - RogueKiller Report
    

    [/li]
    Regards,
    Valinorum

Thanks for the feedback and your amazing fixes.

Here are the reports!

Edit: I’ve suddenly made about 5 gigs of space on my SSD driver doing these scans. I must have had a TON of junk on the driver before.

Hi,

  • Step #5 Fix with RogueKiller

      [li]Re-run [i]RogueKiller[/i].
      - Let the pre-scan finish. After that click on [b]Scan[/b] and wait for the scan to finish;
      - Click on [b]Delete[/b];
      - Now again click on [b]Scan[/b] and wait for the scan to finish;
      - Click on [b]Report[/b] and a log file will open;
      - Attach the report in your next reply.
    

    [/li]


  • Step #6 ESET Online Scanner
    Disable your security programs which includes but not limited to anti-virus, anti-malware, anti-spyware et cetera. Peruse this for additional information.

      [li]Download [b]esetsmartinstaller_enu.exe[/b] by clicking [url=http://download.eset.com/special/eos/esetsmartinstaller_enu.exe][b]here[/b][/url].
      - Right-click on the program and choose [i]Run as administrator[/i].
      - Accept their terms and condition and proceed.
      - Install [b]Add-On/Active X[/b] if prompted.
      - From the [b]Computer Scan Setting[/b] --
    

[list]
[li]Enable detection of potentially unwanted application
[/li]
- Click on Advanced Setting

		[li]Uncheck the following box --
		- [list]
			[li][b]Remove Found Threats[/b]
		[/li]
	[/list]
		- Check the following boxes --
		- [list]
			[li][b]Scan archives[/b];
			- [b]Scan for potentially unsafe applications[/b]
			- [b]Enable Anti-Stealth Technology[/b]
		[/li]
	[/list][/li]
	- Click on [b]Start[/b] and wait for the [b]virus signature database[/b] to update.
	- The online scan will begin [i]automatically[/i] and can take several hours.

		[li][b]Note:[/b] Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.
	[/li]
	- After the Scan finishes --
	- 
		[li][b]If no threats were found:[/b]

[list]
[li]Put a checkmark in Uninstall application on close.
- Close the program and report that nothing was found
[/li]
- If threats were found:

			[li]Open the file located in [b]C:\Program Files\ESET\ESET Online Scanner\log.txt[/b] (32-bit) or [b]C:\Program Files (x86)\ESET\ESET Online Scanner\log.txt[/b] (64-bit).
			- Attach the log file in your next reply.
		[/li]
	[/list][/li]
[/list][b]Note:[/b] Enable your security programs afterwards.[/li]

  • Required Log(s):

      [li]RogueKiller Report
      - ESET Log
    

    [/li]
    Regards,
    Valinorum

There they are. Total scan time for Eset about 2 and a half hours. :S

How is your PC?

It feels a lot better than before. Runs a tad faster and I haven’t had the encounter where something else is controlling my computer.

Regarding the ESET scan though, do I delete the threats? I still have the aftermath of the scan open - I didn’t feel secure enough to delete the threats without supervision.

ESET already deleted the threats.

Perusing your logs, I see no infection currently present in your system. Unless you are having any issue(s), the machine appears to be Malware-free as we speak.


[b]♣ Removal of Tools and Quarantined Files ♣ [/b]

Despite the tools we have used are clean, they are powerful removal tools and made in a way so that they carry out any commands given to them without (most cases) asking for a confirmation. In the hands of an inept person, they can make the machine un-bootable – a scenario we do not wish to see. Also, we need to remove the quarantined files/folders from your system as a dormant malware can be as bad as an active one if given the proper environment. I shall now give you the guidelines to remove the tools and the quarantined files from your system.

  • Cleanup with Delfix
    Please download DelFix by Xplode to your Desktop.
    Download Link

      [li]Double-click to run the program;
      - [list]
      	[li][b]Note[/b]: Windows Vista/7/8 users right-click and choose [i]Run as administrator[/i]
      [/li]
      - Make sure that all the boxes are checked;
      - Click [b]Run[/b];
      - A log will be opened after the operation is finished;
      - [i]Copy[/i] and [i]Paste[/i] it in your next reply
    

    [/list][/li]


[b]♣ Prevention and Future Guidelines ♣ [/b]

Prevention is better than cure – goes the old saying. As much as we love to see you visit our site, we do not want to see you having your PC infected by malwares again.

  • Keep Windows up-to-date.
    It is extremely important that you keep your operating system (Windows) updated when updates are made available. It is set to alert you, so be sure not to ignore these notices and to allow the updates to install. Many of these are critical security packages which could very possibly be the difference between your picking up a future infiltration and simply passing right by it unharmed.
    • Run antivirus software and keep it up-to-date, too.
      Antivirus software is your safety net if all other protections fail. The first line of defense is smart computing, of course, but everyone needs a backup. Once they’re installed, check periodically to ensure they have been successfully updating as well. An out-of-date antivirus is not a happy antivirus!
    • Keep your web browser plugins and other programs updated also.
      This tip is rarely shared by technicians and its importance is not widely recognized, but it’s absolutely critical. Programs such as Java, Adobe Flash Player and Adobe Reader, Internet Explorer, and myriad other such web-exposed items are deeply vulnerable to attack, which can quickly lead to a hopelessly infected system no matter what protection you currently have installed. The reason is that these programs are ubiquitous, but are also not perfect and are extremely complex… and as such, security vulnerabilities are discovered and exploited by hackers hoping to gain control over your machine. By performing every update for these programs as soon as it’s made available, you will greatly reduce your exposure to dangerous internet threats.

A great way to do this is to install the Filehippo Update Checker and run it regularly. Also, try not to ignore any notifications you receive regarding updates to programs already installed on your PC.

No scripts is an excellent security device too. I like it but it is not for everyone because it requires you to take action if you want to see some things (pop ups, banners etc.) on sites you visit.

Download NoSript by Giorgio Maone.

Note: Sometimes you will get a site telling you that you need to install Java when actually all you need to do is enable the site through the no script icon down on the right hand side of your computer.

- [b]Watch out for new threat named CryptoLocker[/b]

CryptoLocker is a new type ransomware family malware that encrypts your important files and asks for a ransom to decrypt them. At the moment of posting this reply there are no tools that can undo the havoc this malware causes. We can help you to remove the malware from your system but the files that was encrypted cannot be recovered without the decryption key. So, I ask for your forbearance and practice constant vigilance. Please read the following article to acknowledge yourself about the safety measures.
How to prevent your computer from becoming infected by CryptoLocker.

- [b]And last of all, surf smart.[/b]

It doesn’t matter how well the autopilot system works if the pilot keeps flying the plane into mountain ranges. Don’t forget that no matter how much you have protecting yourself, your security ultimately begins and ends with you. Don’t visit dangerous or questionable web sites, avoid suspicious links on Facebook and emails/email attachments you’re unsure about, and just generally keep your wits about you, and you’ll be much safer. Also, avoid illegal downloads, cracks, “warez”, and all other too-good-to-be-true internet offerings: they’re typically laden with malware. Be smart and you can avoid most threats lurking about the darker corners of the internet! And for even more tips, see our article, How Did I Get Infected in the First Place?

My help is free but if you feel like making my day you may donate any amount you wish by clicking the ‘donate’ button. I really appreciate your kindness.

https://www.paypalobjects.com/en_US/i/btn/btn_donate_SM.gif

Regards,
Valinorum