Need help 'Firewall issue and Unprotected Error' in AVAST Internet Security 2015

system · 2015-06-29T09:18:34.000Z

Hi Team,

I have purchased AVAST Internet Security 2015 and i had clearly removed the old anti virus. Then i have followed the installation steps which is available AVAST site with my activation code.

I got successful installation message after i tried to open the application i got error like “YOU ARE UNPROTECTED …”.

Here with i have attached the error screen shot.

Can some one help to resolve the issue?

Eddy · 2015-06-29T09:20:00.000Z

What OS/SP ?
What exact version of avast ?
What other av was installed and how did you remove it ?
Any other security (related) software installed ?
Have you rebooted a few times ?

system · 2015-06-29T09:23:05.000Z

What OS/SP ? - WIN7 , 64 bit
What exact version of avast ? v2015.10.2.2218
What other av was installed and how did you remove it ? No
Any other security (related) software installed ? No
Have you rebooted a few times ? YES

Asyn · 2015-06-29T09:25:06.000Z

Repair Avast:

Control Panel → Add/Remove programs → Avast
Click on ‘Repair’.
Follow instructions.
Reboot.

system · 2015-06-29T09:27:45.000Z

Hi,

I have already done using repair and other stuff. But still i get the same error.

Thanks,
Pasupathi G

Eddy · 2015-06-29T09:31:30.000Z

First you say

and i had clearly removed the old anti virus

then you say

What other av was installed and how did you remove it ? No

It can't be both. Besides that windows 7 comes with Defender.

system · 2015-06-29T09:36:05.000Z

Hi Eddy,

Sorry for the confusion…

Yes earlier i had used AVG… then used AVG remover i had clear the old one and rebooted my laptop…

Later i started to install AVAST…

Hope this will help you …

Eddy · 2015-06-29T09:45:58.000Z

There is a limited amount of times that you can use the activation code.
Try it with the license file:
https://www.avast.com/resend-license-paid.php

system · 2015-06-29T09:49:43.000Z

Thanks Eddy. I will try and let me know

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