Need help - Problem after updating

Avast Free Antivirus / Premium Security
1

After updating my program the following problem has occurred:

file sys. shield off
IM shield off
p2p shield off

I cannot get these to turn back on.

TIA for any help.

2

Repair avast!:

  1. Control Panel → Add/Remove programs → avast!
  2. Click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.
3

Thanks but it didn’t work. Any other suggestions?

4
  • Which avast!..?? (Free/Pro/IS/Premier)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??
  • Which AV did you use before avast!..??
5

Avast Internet Security
Program version: 7.0.1455
Windows XP 32 bit
SuperAntiSpyware 5.6.0.1014
Been using Licensed Avast Internet Security for several years.

6

There is no Avast! 7.0.1455. It is either 7.0.1474 o 8.0.1483 so obviouly you got some corrupted files there.

Please install from scratch:

1.) Very important to remove all remains of other AVs installed before Avast. Use this site to execute uninstall utilities for other AVs.

http://singularlabs.com/uninstallers/security-software/

2.) Download and save to your desktop aswclear.exe

3.) Download and save a fresh copy of Avast!. Be sure to have your avastlic file handy.

http://files.avast.com/iavs5x/avast_internet_security_setup.exe

4.) Open Avast! > Settings > Troubleshooting > Uncheck " Enable Avast! self-defense module ".

5.) Uninstall Avast! normally through Control Panel > Programs & feature ( Vista, W7 ) or Add and remove programs ( XP ). Reboot. If you can not complete this step, continue with step # 6

6.) Even if you were able to uninstall Avast! in step # 5, it is important to run aswclear.exe in safe mode for any Avast! you may have had before,e.g. v.6 o v.7, and then for v. 8. Reboot into normal mode after uninstall.

NOTE: aswclear has the ability to make your system go into Safe Mode. Just run it in normal mode and follow instructions.

7.) Reinstall fresh copy of Avast! and reboot.

Be aware. Avast! will offer Chrome during installment. Remember to opt-out if you do not want it.