Need help reinstalling avast with already existing license.

General Topics
1

Hey guys,
I was having problems with Avast not turning the firewall on so after not being able to repair the program I decided to uninstall and try reinstalling.
I have an existing paid license valid until next year, so I was just wondering what option do I select to reinstall? Do I have to pay for another year to get the benefits of the paid subscription when I already have a vaild subscription?

Thanks
Jack

2
  • Which Avast…? (IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

Just the Avast Internet Security
Windows 10 64bit
No other programs installed and previously used AVG.

4

First, be sure to get rid of all remnants of your prior installed AV(s)…!!
→ https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:

  1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
5

Cheers Asyn, much appreciated!

6

You’re welcome.