I am running Zone Alarm which is constantly detecting 80000000.@, with virus name, “Backdoor.Win64.ZAccess.bt.”
ZA lists it as “treated”, however it keeps detecting and treating it. Anyone have an idea on how to remove this file?
ZA also detected several other viruses: TrojWare.Win32.Dorifel.a@285729541, Trojan.win32.Jorik.ZAccess.jxp, TrojWare.JS.Iframe.GM@284678526. However, those appear to have been removed for good.
Pcdisaster welcome to Avast! Forums.
Follow this guide: http://forum.avast.com/index.php?topic=53253.0
and attach ( Do not copy/paste ) logs for malwarebytes’, OTL, and aswMBR.exe.
It may take a while for one of our specialist in removal of malware can get to you because of time difference in locations.
So be patient.
Not sure why this wouldn’t be a ‘ZA Forum’ issue. :-
The OP doesn’t indicate any Avast product or alerts. ???
are you running ZoneAlarm firewall with antivus?
do you also have avast installed?
Monitoring
80000000.@ initially detected by ZA in recycle bin. Avast identified Win32:Kryptik-JTI [TRJ] on bootscan. Subsequent Avast bootscan did not find virus. Followed instructions to generate logs (attached). Also loaded and unloaded Comodo, which identified and deleted trojans. Running MBAM Trojan.0Access identified and deleted. MBAM identified Trojan.0Access again in the recycle bin spontaneously (i.e. without scanning). Any help eliminating persistent infection appreciated!
It looks like your userinit and services files are infected
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL
[2012/08/24 19:42:06 | 000,000,000 | ---D | C] -- C:\Users\Isabel\AppData\Roaming\YbQox9
:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Thanks exxexboy! 
Custom script ran in OTL ~5mins (Green bar at bottom of OTL screen moved back and forth.).
Windows error message appeared saying OTL had stopped working (hit close button).
OTL restarted, log appeared and saved (attached).
Rebooted and ran quick scan (log attached).
Comofix ran from desktop with AV off.
Rebooted (log attached).
Looks good, how is the computer behaving ?
Seems to be working OK. Thank You Very Much! I will post again if the Trojans reappear.
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version
SPRING CLEAN
To manually create a new Restore Point
[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create
Now we can purge the infected ones
[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe 