Hi,
I will be working on your Malware issues
Step1
Re-run OTL.exe.
[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.
:OTL
[1 C:\Windows\Installer\{a59fbebd-0dac-2b5e-55f9-34c29f11e015}\U\*.tmp files -> C:\Windows\Installer\{a59fbebd-0dac-2b5e-55f9-34c29f11e015}\U\*.tmp -> ]
:files
C:\Windows\Installer\{a59fbebd-0dac-2b5e-55f9-34c29f11e015}
C:\Users\Jonny\AppData\Local\{a59fbebd-0dac-2b5e-55f9-34c29f11e015}
ipconfig /flushdns /c
:commands
[CREATERESTOREPOINT]
[emptytemp]
[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.
Step2
Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this Instruction.
How to disable avast:
[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
[*]Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn on this option after the cleaning.
Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Rebot your computer ones more.
Attach log reports ( ComboFix.txt) back to topic.
Step3
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
[*] Make sure that all options are checked.
[*] Press “Scan”.
[] It will create a log (FSS.txt) in the same directory the tool is run.
[] Please attach FSS.txt log to your reply.