The infection is usually URL:Mal…except that last one.
Process C:\Program Files.…\iexplorer.exe
I’m a newbie on here but read elsewhere here that I should start my own topic for this issue and look in task manager for multiple Explorer processes. I’ve got one explorer and two iexplorer processes. Is that all I’m looking for? And how do I get rid of this? Having an ISP outage or slow down in my area so will check back as I’m able.
Internet service was off yesterday and most of today but when I just got it back on to work on this, there have been no pop-ups so I decided out of curiosity to check the task manager and those two iexplorer processes are gone. I don’t understand that since I hadn’t even begun to run the scan instructions and logs you requested. Should I still go ahead with that? Is it possible that my problem has resolved itself?
I was wrong, it’s not gone. Pop-ups started again and this time I have THREE “iexplorer” processes running instead of two. Plus it’s really slowing down my internet connection. I suspect that’s been the case all along now even though supposedly there are speed issues reported in my area anyway. In order to get some speed for downloading the scans, can I just “end” some of those processes? At this rate it’s going to take forever to get the logs done.
Hope I did this correctly. This is the malwarebytes log. I had run this same scan last week when I first had this issue and it DID find issues then but I don’t know if I can get a copy of that log still or whether this is sufficient. There were no issues on this scan.
I accidently saved this prior to the end of the scan then saved it again at the end. Hope that didn’t make a difference here. I thought it was through scanning sooner.
I remember seeing dllhost in task manager and that’s gone now. Will give it a day or two of use since the pop ups usually seemed to be delayed in starting. Then will post a follow up. So far so good though and I hope it continues to be. Thanks so much for the help!!!
