Need help to catch a hacker

Avast SecureLine VPN
1

Hi Avast SecureLine VPN team.

I represent an IT department of one company. One of our servers had been attacked by the hacker. We have his sessions logged (time in UTC):

5.62.63.14 Sun Jul 7 07:19 - 07:20 (00:01)
5.62.61.22 Sat Jul 6 06:35 - 07:16 (00:41)
5.62.61.73 Fri Jul 5 18:45 - 18:51 (00:05)
5.62.61.73 Fri Jul 5 07:46 - 07:53 (00:07)
5.62.61.73 Fri Jul 5 07:39 - 07:54 (00:15)
5.62.61.74 Thu Jul 4 12:37 - 12:43 (00:05)
5.62.63.15 Thu Jul 4 06:52 - 06:54 (00:01)
5.62.18.86 Sun Jun 30 07:01 - 07:15 (00:13)
5.62.18.54 Wed Jun 26 15:44 - 15:48 (00:03)
5.62.18.95 Sat Jun 22 17:06 - 17:13 (00:07)
5.62.18.57 Sat Jun 22 13:45 - 13:46 (00:01)
5.62.18.57 Sat Jun 22 13:19 - 13:42 (00:23)
5.62.18.85 Sat Jun 22 13:07 - 13:08 (00:00)
5.62.34.14 Sat Jun 22 09:50 - 10:00 (00:10)
5.62.34.14 Sat Jun 22 09:43 - 09:59 (00:15)
5.62.34.13 Sat Jun 15 05:24 - 05:25 (00:00)
5.62.34.13 Sat Jun 15 05:10 - 05:10 (00:00)
5.62.34.13 Sat Jun 15 05:10 - 05:10 (00:00)
5.62.34.14 Fri Jun 14 19:58 - 19:58 (00:00)
5.62.34.15 Fri Jun 14 18:08 - 18:20 (00:11)
5.62.49.106 Fri Jun 14 16:17 - 16:20 (00:03)

As we can find, that addresses points to your VPN service and are the output point in Chisinau, Moldova.
We need to find this hacker’s source IP addresses. Which documents do we need and how can we contact with the related team to resolve this question?

2

Hi Daniel, contact abuse[at]avast[dot]com.

3

Thank you, Asyn.

4

You’re welcome.

5

They are still do not replied.

6

Well, it’s holiday season. :wink: I reported it, let’s see…

7

That is the same IP range we are dealing with.

8

Have you reported it as directed by Asyn?

contact abuse[at]avast[dot]com.