I got this virus Win32: Agent-VGV [Worm] on my PC and I run several times AVAST but it doesn’t solve the problem.
Please help!!!
What is your OS ?
Why doesn’t it solve the problem ?
What errors are displayed ?
Or is it that even though it deals with it, it comes back ?
I suggest:
- Disable System Restore and reenable it after step 3.
- Clean your temporary files.
- Schedule a boot time scanning with avast with archive scanning turned on.
- Use SUPERantispyware and/or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
- Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
- Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
- Immunize your system with SpywareBlaster or Windows Advanced Care.
- Check if you have insecure applications with Secunia Software Inspector.
Hi maxerns,
I have seen into some cleansing threads for the malware you describe. So please download ComboFix from Here or Here to your Desktop.
Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop
[]Please, never rename Combofix unless instructed.
[]Close any open browsers.
[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
[list]
[*]Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause “unpredictable results”.
[*]Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don’t know how to disable it, please ask.
[*]Close any open browsers.
[*]WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
[]Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
[]If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
[*]Double click on combofix.exe & follow the prompts.
[*]When finished, it will produce a report for you.
[*]Please post the “C:\ComboFix.txt” along with a new HijackThis log as an attach txt file for further review.
Note: Do not mouseclick combofix’s window while it’s running. That may cause it to stall
polonus