need help with 102f.net/al1000.html avast keeps sending messages

essexboy · 2015-07-17T15:07:42.000Z

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.

system · 2015-07-17T15:17:51.000Z

so i saved the logs to a folder and im confused when it said “post that log here” also i tried downloading “farbar recovery scan tool” but avast blocked it and said it was harmful and i tried downloading both versions and they said “failed-Download error”

Eddy · 2015-07-17T15:34:14.000Z

Disable avast while running Farbar.
And the instructions say to ATTACH the logs, not to post them.

system · 2015-07-17T16:21:09.000Z

how do i attach them?

essexboy · 2015-07-17T16:37:30.000Z

In the posting area click the link attachments and other options
Then select browse
Finally select the logs on the desktop

system · 2015-07-17T16:41:03.000Z

oh sorry i didnt see it at the bottom im doing the steps one by one so i dont get lost

system · 2015-07-17T17:10:25.000Z

so i did (mostly) everything it asked me to do but do i have to also do the one labeled “specific infection logs”? and if not then am i done?

essexboy · 2015-07-17T17:32:22.000Z

Nope that will do for now if you could attach the logs please

system · 2015-07-17T18:13:14.000Z

hello?

Eddy · 2015-07-17T18:16:57.000Z

Run Farbar and attach the logs to your post as instructed/explained.

system · 2015-07-18T09:17:19.000Z

these are the logs i think

essexboy · 2015-07-18T10:24:56.000Z

Let me know if this stops the alerts

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: AppInit_DLLs: C:\ProgramData\Fast And Safe\FastAndSafe_x64.dll => C:\ProgramData\Fast And Safe\FastAndSafe_x64.dll File not found AppInit_DLLs-x32: c:\progra~3\fastan~1\fastan~1.dll => "c:\progra~3\fastan~1\fastan~1.dll" File not found AutoConfigURL: [S-1-5-21-3010351082-3950412394-1341811930-1000] => anything Toolbar: HKLM - avast! WebRep - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File CustomCLSID: HKU\S-1-5-21-3010351082-3950412394-1341811930-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Admin\AppData\Roaming\Dropbox\bin\Dropbox.exe /autoplay No File Task: {6507DC08-A3A8-45AC-ABF0-C47124215588} - System32\Tasks\System Updater => C:\Users\Admin\AppData\Roaming\Updater\winupd.exe <==== ATTENTION C:\Users\Admin\AppData\Roaming\Updater C:\ProgramData\Fast And Safe Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

system · 2015-07-18T14:26:50.000Z

i think this is it

essexboy · 2015-07-18T15:56:21.000Z

Looks good, did you run AdwCleaner ?

Have the alerts ceased

system · 2015-07-18T16:54:52.000Z

i didnt run it because i was waiting to see if it was the correct one and yes the alerts have stopped

essexboy · 2015-07-18T17:09:19.000Z

If you could just run AdwCleaner, to get any bits I missed

system · 2015-07-18T17:09:57.000Z

alright

system · 2015-07-18T17:28:54.000Z

so do I still need the stuff i downloaded or is it okay to uninstall them?

Pondus · 2015-07-18T17:37:25.000Z

Essexboy will remove the “stuff” when finish.

essexboy · 2015-07-18T20:27:47.000Z

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

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