need help with 102f.net/al1000.html avast keeps sending messages

system · 2015-07-17T14:02:33.000Z

so i was watching videos and then all of a sudden avast starts sending me 4 messages at a time and it’s been going on for a while and it says something about 102f.net/al1000.html and idk what it is i need help

Eddy · 2015-07-17T14:04:08.000Z

Follow the instructions as instructed in the sticky in this forum.

system · 2015-07-17T14:10:22.000Z

Eddy post:2:

Follow the instructions as instructed in the sticky in this forum.

im not sure what to do here

Pondus · 2015-07-17T14:11:28.000Z

Follow instructions here
Logs to assist in cleaning malware https://forum.avast.com/index.php?topic=53253.0

system · 2015-07-17T15:01:40.000Z

i think it worked and it said it got rid of some other stuff too, thanks!

Eddy · 2015-07-17T15:02:42.000Z

You still need to attach the log files.

system · 2015-07-17T15:04:06.000Z

yeah as soon as i posted that the messages came, so i need to download the other things too?

system · 2015-07-17T15:07:05.000Z

Eddy post:6:

You still need to attach the log files.

what are the log files and where do i find them?

essexboy · 2015-07-17T15:07:42.000Z

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.

system · 2015-07-17T15:17:51.000Z

so i saved the logs to a folder and im confused when it said “post that log here” also i tried downloading “farbar recovery scan tool” but avast blocked it and said it was harmful and i tried downloading both versions and they said “failed-Download error”

Eddy · 2015-07-17T15:34:14.000Z

Disable avast while running Farbar.
And the instructions say to ATTACH the logs, not to post them.

system · 2015-07-17T16:21:09.000Z

how do i attach them?

essexboy · 2015-07-17T16:37:30.000Z

In the posting area click the link attachments and other options
Then select browse
Finally select the logs on the desktop

system · 2015-07-17T16:41:03.000Z

oh sorry i didnt see it at the bottom im doing the steps one by one so i dont get lost

system · 2015-07-17T17:10:25.000Z

so i did (mostly) everything it asked me to do but do i have to also do the one labeled “specific infection logs”? and if not then am i done?

essexboy · 2015-07-17T17:32:22.000Z

Nope that will do for now if you could attach the logs please

system · 2015-07-17T18:13:14.000Z

hello?

Eddy · 2015-07-17T18:16:57.000Z

Run Farbar and attach the logs to your post as instructed/explained.

system · 2015-07-18T09:17:19.000Z

these are the logs i think

essexboy · 2015-07-18T10:24:56.000Z

Let me know if this stops the alerts

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: AppInit_DLLs: C:\ProgramData\Fast And Safe\FastAndSafe_x64.dll => C:\ProgramData\Fast And Safe\FastAndSafe_x64.dll File not found AppInit_DLLs-x32: c:\progra~3\fastan~1\fastan~1.dll => "c:\progra~3\fastan~1\fastan~1.dll" File not found AutoConfigURL: [S-1-5-21-3010351082-3950412394-1341811930-1000] => anything Toolbar: HKLM - avast! WebRep - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File CustomCLSID: HKU\S-1-5-21-3010351082-3950412394-1341811930-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Admin\AppData\Roaming\Dropbox\bin\Dropbox.exe /autoplay No File Task: {6507DC08-A3A8-45AC-ABF0-C47124215588} - System32\Tasks\System Updater => C:\Users\Admin\AppData\Roaming\Updater\winupd.exe <==== ATTENTION C:\Users\Admin\AppData\Roaming\Updater C:\ProgramData\Fast And Safe Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

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