Need help with a virus, that is redirecting me to sites.

Viruses and worms
1

Hi can anyone please help me or assist me by telling me how to get rid of the virus that is redirecting me to sites? I also scanned a virus with ASWMBR and tried to fix it, but it doesn’t fix it. Here is my OTL log and ASWMBR log. I don’t know why I don’t get an Extras Log. Thank you in advance.

2

follow guide and attach logs…not copy and paste. http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR

then help will arrive later today…be patient

you seem to have a zero access rootkit infection…
you should NOT run any aswMBR fix unless instructed so by a removal expert
OTL only create the extra log first time it is run…have you run it before?
anyway the extra log is not important

3

I thought I attached the logs correctly. I did not?

4

the two you have attached…yes
then we need the rest…

5

These logs are missing.

6

Thank you guys for telling me the missing logs that I should add. I have add all logs now, and waiting for assistance.

7

you did not update malwarebytes before you scanned. :wink:
you dont have to attach a new log if nothing is detected…

malware removers are notified. it may take hours before one arrive so be patient

8

Guess I don’t need to repost the log, the mb has been update but didn’t detect anthing

9

Hi it looks as though Avast killed the zero access and what remains appears to be a Firefox redirector

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
FF - prefs.js..extensions.enabledAddons: fcapoitykj@fcapoitykj.org:2.5
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{6C089A61-1355-11E2-8271-B8AC6F996F26}: C:\Users\Vincent Lay\AppData\Local\{6C089A61-1355-11E2-8271-B8AC6F996F26}\ [2012/10/10 23:40:39 | 000,000,000 | ---D | M]
[1832/11/29 01:13:04 | 000,004,804 | ---- | M] () (No name found) -- C:\Users\Vincent Lay\AppData\Roaming\Mozilla\Firefox\Profiles\vbwapotj.default\extensions\fcapoitykj@fcapoitykj.org.xpi
[2012/10/10 23:40:39 | 000,000,000 | ---D | M] (Mozilla Safe Browsing) -- C:\USERS\VINCENT LAY\APPDATA\LOCAL\{6C089A61-1355-11E2-8271-B8AC6F996F26}

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

10

Combofix log and new OTL. Thank you for your help.

11

How is the computer behaving now ? Combofix found nothing ;D

12

Thanks for the help, it is working fine now.

13

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall
(Notice the space between the “x” and “/”)
then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave: