No, it is not essentially exactly what you told me. Go back and read your answer to me and try to put yourself in the shoes of a novice computer person. You jumped all over the place and confused me and when I tried to write back and nail you down to something then you told me I was repeating myself. I thought the same as you, that your attitude was not very nice. For instance, you did not tell me that to get a log file of the scan I had to go into the scan settings and check the box to request one. And to the best of my knowledge, nothing had changed. I did update Adobe Shockwave today, but this first scan came through Yesterday.