Nope I am here now :slight_smile:

You will need to reset chrome to defaults https://support.google.com/chrome/answer/3296214?hl=en-GB

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

HKLM-x32\...\Run: [Internet Helper Anti-phishing] => C:\ProgramData\Internet Helper Anti-phishing\internetHelper_antiphishing.exe [235072 2013-05-14] (Internet Helper) FF DefaultSearchEngine: VenteeRo FF SearchEngineOrder.1: VenteeRo FF SelectedSearchEngine: VenteeRo FF Plugin HKCU: iMeshPlugin - C:\Program Files (x86)\iMesh Applications\iMesh\npiMeshPlugin.dll No File FF user.js: detected! => C:\Users\Charis\AppData\Roaming\Mozilla\Firefox\Profiles\kvq6k1f7.default\user.js FF SearchPlugin: C:\Users\Charis\AppData\Roaming\Mozilla\Firefox\Profiles\kvq6k1f7.default\searchplugins\VenteeRo.xml FF Extension: prx24@fastprx.com - C:\Users\Charis\AppData\Roaming\Mozilla\Firefox\Profiles\kvq6k1f7.default\Extensions\prx24@fastprx.com [2014-06-05] CHR Extension: (Fast-Proxy24) - C:\Users\Charis\AppData\Local\Google\Chrome\User Data\Default\Extensions\cnepfjkncmgjgiijmopmfmkgkkoojbio [2014-06-05] CHR Extension: (happy Safe ads) - C:\Users\Charis\AppData\Local\Google\Chrome\User Data\Default\Extensions\eokfohdgeemdakkfigjlmpmokocicbma [2014-06-05] CHR Extension: (No Name) - C:\Users\Charis\AppData\Local\Google\Chrome\User Data\Default\Extensions\hpkmglckhbdidleclfamceeflhllakne [2014-04-21] CHR Extension: (Save! net) - C:\Users\Charis\AppData\Local\Google\Chrome\User Data\Default\Extensions\mnoloemfeodkfhjomckknfdidglfhaja [2014-04-21] CHR Extension: (Allin1Convert) - C:\Users\Charis\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfkanglmmnniiolknlhaajllgmlgcdkj [2014-02-07] CHR HKLM-x32\...\Chrome\Extension: [aaaaihhnfnbnpbhpagnmoplpcjbediml] - C:\Users\Charis\AppData\Local\imeshmusicboxtoolbarha\GC\toolbar.crx [2013-03-11] CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION 2014-07-16 15:32 - 2013-07-07 17:47 - 00000000 ____D () C:\ProgramData\Internet Helper Anti-phishing 2014-07-16 15:32 - 2011-09-04 20:48 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks 2014-07-16 15:32 - 2011-09-04 20:48 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks 2014-07-16 15:31 - 2014-04-26 19:48 - 00000000 ____D () C:\Users\Charis\AppData\Roaming\VolIE Task: {0D3B32E3-793E-4DBF-9D94-4C74434D1669} - \EPUpdater No Task File <==== ATTENTION Task: {216973C6-834C-4754-BA07-8290AB7D9DC9} - System32\Tasks\4CEFD9B73D6C-1CRMOI2 => C:\Users\Charis\AppData\Roaming\ARHome\Updater.exe [2014-02-08] () Task: {BA899281-CB4E-4242-A233-D90B3C0129CE} - System32\Tasks\5FOFD9B73D6C-2CRMOI6 => C:\Users\Charis\AppData\Roaming\ARHome\Updater.exe [2014-02-08] () CMD: DEL %TEMP%\*.* /F /S /Q CMD: RD /S /Q %TEMP% REBOOT:

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.