I just installed Avast. The Resident Protection is disabled. I followed the directions to enable. It isn’t working. I am not a genius with computers. Can someone tell me what to do? I have read great things about Avast. I want to use it and get rid of Norton. Please help!
First, be sure of being completely free of Norton Antivirus. More info here: http://forum.avast.com/index.php?topic=12583.msg106379#msg106379
- Remove NAV through Add/Remove programs from Control Panel. Boot.
- Use Symantec removal tool (browse their site to get it, there are one for each antivirus series). Boot.
- Install avast! Boot.
- See what you get.