Need help with uninstalling Avast from XP-desktop...

system · 2015-03-24T22:26:43.000Z

OR being able to either repair, update, uninstall etc…
Made the mistake some months back and “protected the Client” with a password on both of my computers. On the laptop (Vista) I didn’t have a problem however on my XP-DT the password comes back as WRONG therefore cannot update etc.

What to do to? either reset the password, eliminate it altogether, uninstall the program and re-install the new version and yes I do have the Free Avast.
Thanks for your help!

Eddy · 2015-03-24T22:27:46.000Z

Get and use the uninstall tool.

essexboy · 2015-03-25T14:42:44.000Z

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

[]Run the uninstall tool and accept the reboot to safe mode
[]Once complete reboot your system
[*]Reinstall Avast

system · 2015-03-25T21:38:15.000Z

tried today about 5x and doesn’t work, can’t even find the remove button and then prompts me again for the password which is the same on my laptop but for some odd reason is not accepted on the DT.
HELP or any other suggestions.
T.I.A.

Pondus · 2015-03-25T21:40:51.000Z

did you run the uninstall tool? https://www.avast.com/en-eu/uninstall-utility

system · 2015-03-25T22:17:38.000Z

Yes, I downloaded the uninstall tool, also the newest version, disconnected and then restarted in SAFE MODE and “opened” the downloaded avastclear.exe.
It self-extracted opened a few files, NO remove button though!
Any other suggestions?

Pondus · 2015-03-25T22:38:13.000Z

How To Uninstall Avast Antivirus From Windows 7 https://www.youtube.com/watch?v=1bycJHsXVQ0

system · 2015-03-30T19:08:44.000Z

Even though some of your HELPERS giving me advise, the issue hasn’t been resolved as of yet, PERIOD!
HOW DO I eliminate the constant “Password!” prompt?
I’m more than miffed at this point, free or paid Avast!
HELP!

Eddy · 2015-03-30T19:12:43.000Z

The uninstall tool is not asking for a password.
Run it and select the version you want to remove.

system · 2015-03-30T19:50:57.000Z

LOL, but then it does!!!
Can’t even update now my LT/Vista.
Thoroughly pissed, to say the least!

davexnet · 2015-03-31T03:38:44.000Z

Can you provide a screen shot ?

system · 2015-03-31T04:50:27.000Z

screenshot of what?
Can’t even update my LP/Vista now!
what a cockamamie outfit to be sure.
EOM

Eddy · 2015-03-31T11:09:08.000Z

Don’t know what you are doing, but the uninstall is not asking for a password.
There is ofcourse the option to delete avast manually.

Remove all files and registry entries.
Reboot
Run CCleaner (clean files and registry)
Reboot.
Run the avast uninstall tool.

bob3160 · 2015-03-31T11:33:10.000Z

GYS post:12:

screenshot of what?
Can’t even update my LP/Vista now!
what a cockamamie outfit to be sure.
EOM

Complaining without giving information as to what your actual problem is , doesn’t help you or us.
We aren’t mind readers and we aren’t sitting in front of your computer.
If you want help in fixing your problem, explain the problem and what you’ve tried to do in detail.
We would love to help but can’t without your cooperation.

system · 2015-04-03T02:38:30.000Z

hey, not being disrespectful, however my LP/Vista hasn’t updated since 3/27… so what gives?
Don’t even want to talk about my XP=DT as of yet.
Just help me uninstalling AVAST there! Everything I was prompted FAILED miserably.
T.I.A.

Eddy · 2015-04-03T11:36:10.000Z

What I told you in reply #12 will work.

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