We need More Info Required
In order to help fully we need more information…

  • What email program are you using?
  • What was the error message, error number, etc?
    • Are you running another AV or uninstalled one?
      The more information you give us the more likely we are to be able to help, a screen shot of the error would be helpful.

Also see this thread for further information and advice User’s FAQ.

If you need more help, come back here with more info…