Hi essexboy, glad you stepped in.
I don’t know, you will have to check with the OP by yourself. This is not really my battlegrounds here… I was just about to pm you for help.
;D
But it seems that it’s not .net.
I had this problem on one I was playing with last week for a friend. What I did was run the fixit in aggressive mode and then started downloading updates from the latest to the oldest - and everytime I got to a dotnet update I had to do the whole rigmarole again ;D
What is “aggressive mode”…? :
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Was thinking about that too… but until now the updates seem to have worked.
And she never came back after the last tool I gave her - maybe that solved the problem?
We’ll wait and se…
Aggressive mode is where windows updates is reset to its pristine condition - as if it was straight out of the box
There are signs of a cracked/illegal windows and none were present that I could see ;D
How do you reset to pristine condition?
[edit] …learning nice new english words… pristine. I like that one. ;D
We are here to educate the unenlightened masses ;D ;D ;D
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What do you want off the context menu? Edit the screenshot and mark the context menu options. 
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When I think of pristine I get a nice image. 
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still wont work. dont know whats the problem is/
does this have to do with how i reformat the pc? cause when we reformat the pc the Local Disk C change its name to Local Disk D; then the Local disk D; Change to disk C: dont know what happened
That could be part of the problem… :
Let’s try this one: MS Tool 2
Go there with Internet Explorer, click the “Fix it for me”. There will be two options: normal mode & aggressive mode.
Try the normal mode first, reboot, test. If that did not fix it, try the aggressive mode, reboot and check again.
Please report back after you tried that.

Could you try again please to get updates - and when it fails note the error for me
You noticed her screenshot, essexboy? System drive is "D:"… Any impact on this problem?
Shouldn’t do if it was initially installed on that drive - as all variables should point to D
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it says that. "Problem: A problem on your computer is preventing updates from being downloaded or installed "
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With all due respect to the professional folks here I really think that post up there needs some explanation. This is mighty weird under any circumstances. Changing partition size, or adding a partition I am familiar with, but I’m not understanding what is meant here by “reformating” the PC. What exactly was “reformatted” and when? And the “name changing” business needs explanation.
In other words, I think y’all should forget about the updates for now and refocus attention on some sort of system screwup on a not so small scale. I’d also recommend getting personal data, documents, pictures, etc. stored onto a memory stick or something before doing anything else, as I smell trouble right around the corner. Of course, you’ve probably already done that, but a reminder is standard when getting into such troubleshooting.