Perfect 
@dbrisendine will have a look when online …
Thank you so much!
Sorry for the delay but had some personal issues yesterday… Anyway let’s get started, okay?
FIRST >>>>
Please go to START (Windows Orb) >> Control Panel >> Uninstall a Program or Programs and Features and remove the following (if listed):
QuickTime 7
To do so, left clicking on the name once and then click Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
SECOND >>>>
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[b] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/b]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
Thanks for the instructions. I think I’ve done everything correctly and attached the Fixlog.
Thanks again!
FIRST >>>>
Junkware Removal Tool
Please download JRT from here to your desktop.
Note: Temporarily disable/shut down your protection software now to avoid potential conflicts, how to do so can be read here.
Double click the JRT.exe file to run the application.
The application will open an Command Prompt window and run from there (this is normal for this program, so not to be alarmed).
When it is asked, press any key to allow the program to continue / run.
This will create a log on the desktop; please copy and paste the JRT.txt log text in your next post.
Note: After the log file is created, please enable your protection software / reboot your system and verify your protection software is enabled.
SECOND >>>>
AdwCleaner by Xplode
Download AdwCleaner from here or from here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:
Click the Scan button and wait for the scan to finish.
After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don’t want to remove.
Click the Clean button.
Everything checked will be deleted.
When the program has finished cleaning a report appears.
Once done it will ask to reboot, allow this
On reboot (if one is needed) a log will be produced; please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C#].txt
Optional:
NOTE: If you see AVG Secure Search being targeted for deletion, Here’s Why and Here. You can always Reinstall it.
LAST >>>>
Malwarebytes’ Anti-Malware
Please start Malwarebytes’ Anti-Malware.
When the main screen opens, if the database is out of date, you can click on the Fix Now banner or the Update Now link
http://i1351.photobucket.com/albums/p785/dbreeze2/MBAM2_0/v2-1-4-1018/Main%20Screen_zpsnnwza0ky.png
Once the program has loaded and updated, select “Scan Now >>” to start the scan.
http://i1351.photobucket.com/albums/p785/dbreeze2/MBAM2_0/v2-1-4-1018/Main%20Screen_zpsnnwza0ky.png
The scan may take some time to finish, so please be patient.
If any malware is found, you will be presented with a screen like the one below.
If any malware is found, make sure that everything is checked, and click Remove Selected.
When the scan is complete, click View detailed log >> to view the results.
The report screen will open.
At the bottom click on Export and select as txt file, save the file to your desktop and click OK. When the export is complete, select OPEN.
The log file will be opened in your default text file viewer (usually Notepad); select the whole text (Ctrl + A) and copy (Ctrl + c) it to paste here in a reply.
Sorry for the delay,
I think I have attached everything you need.
Thank you once again for all of your help!
How is your system running now?
Pretty much the same, I think. It’s an old laptop so has been freezing up for months. I don’t think it’s related to viruses though, seems to happen when it gets too hot. I need to get it looked at or buy a new one :-\
Have I done everything I need to do? Thanks to everyone who has responded to me on this thread. You all provide a wonderful service to the community!
As to the system running hot, you may want to run a defrag of the hard drive. Also, a cooling checking utility may shed some light on the heat issue as a fan may have died (SpeedFan is handy for checking the fans conditions - SpeedFan.)
Never place laptops on a flat surface.
Always make sure air can flow underneath it.
Best is to use a laptop cooler.
Thanks for the extra tips. You guys are the best!
If everything else if fine for you (Avast is running / scanning with no warnings, etc.) then I will remove our tools and get you on your way …
Clean up of Malware Removal Tools
Now that we are through using these tools, let’s clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.
[]Download Delfix from here to your desktop and double click it to start the program
[*]Ensure Remove disinfection tools is ticked
Also tick:
[]Activate UAC
[]Create registry backup
[]Purge system restore
[*]Reset system settings
http://i1351.photobucket.com/albums/p785/dbreeze2/just%20stuff/DelFixSelectall_zps0f04cec4.png
[*]Click Run
[*]The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system. Please attach the log in your next reply.
You can delete any log files left on your desktop as these are no longer needed.
==Some Tools to consider to help keep your system safe ==
Unchecky is a small service that runs in the background to help keep those “extra toolbars” and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.
CryptoPrevent is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system. You can read the details about this program here.
Also, consider keeping MalwareBytes Antimalware in your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won’t have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week.
Lastly, if you use Firefox as your main web browser, consider adding the NoScript and uBlock Origin add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view.
You may also find some information and tips at this thread:
How did I get infected in the first place?
and
COMPUTER SECURITY - a short quide to staying safer online
I’ll leave this topic open for a few days so that if you have any questions you can come back here. Surf safe, my friend!!
Fantastic, thanks again. I have attached the txt file for the last action 
p.s. further to my answer about how my computer is working now, I have since noticed a difference with an issue I was having with Facebook pages loading. Things are running much better now 
Thanks again!