Need to downgrade Avast 4.7 to 4.6 -- how? Please help!

Avast Free Antivirus / Premium Security
1

Hi everyone,

I browsed the forum but did not see any topics that seemed to match my inquiry. I will post here.

Here is my dilemma:

I have been using Avast for over two years now. I am a college student that lives on campus. Just recently our UTS (University Technical Support) installed this program called, “Cisco Clean Access Agent” where every time I turn on my computer, I must LOG IN with this program in order to use the Internet, instead of just having the Internet on all the time. This Cisco Clean Access Agent allows you on the Internet only if you have a pre-approved virus protection program.

I recently downloaded the newest upgrade for Avast – 4.7. As soon as I did, the Cisco Clean Access Agent refused to let me use the Internet. I called UTS and asked what the problem was, and apparently the newest version of Avast has yet to be approved. Until it is approved, I cannot fully use the internet until I have a “competent” virus scanner.

So here is my question:

How can I downgrade my Avast! 4.7 to 4.6?

Do I have to uninstall Avast! and reinstall it from the website? Is there an easy way of downgrading from 4.7 to 4.6? What should I do?

Thank you in advance.

2

It’s not a good idea to downgrade… There are a lot of features on 4.7 that are not on 4.6, security and protection are involved.
You’ll need to install from the scratch.
I suggest an installation from the scratch:

  1. Uninstall avast from Control Panel first.
  2. Boot.
  3. Use Avast Uninstall for complete uninstallation.
  4. Boot.
  5. Install again the old version: http://filehippo.com/download_avast_antivirus/
  6. Boot. Uncheck the programs updates (set to manual).
  7. Check and post the results.
3

Tech, thank you for responding so quickly.

I understand that it is not a good idea to downgrade; I fully agree with you. However, unless I wish to continue using the Internet at my dorm, I must have the older version of Avast until they approve 4.7. It is preposterous, but there is not much else I can do. I do not feel comfortable using any other anti-virus software.

Thank you for including the steps. Hopefully I will be able to use 4.7 soon.

4

Unfortunately, you can’t use version 4.6 anymore. It would automatically upgrade to the latest version (4.7.1098) after installation.

I’m afraid we can’t help with this one. :-\

Cheers
Vlk

5

Well, that’s not good. I just got off the phone with UTS again and they have no clue when they will approve of the upgrade. Guess I’m stuck. Thanks anyway.

6

Sorry, we had to cut off v4.6 updates for some technical reasons…
I hope your Uni staff will have this sorted out quickly.

If they need something, they can ask our tech support team for assistance.

Cheers
Vlk

7

Or use the forums :wink:
Sorry for the non-updated info I’ve posted before.

8

Hi, I can help with this problem. Well, sort of.

When Avast changed from 4.6 to 4.7 they changed something to do with the version string. Because of this Cisco doesn’t know when Avast last updated. Also, in my control panel, windows thinks I haven’t used avast since 03/10/2007. It’s basically the same problem.

I’m forced to use Cisco at uni too, so I converted to AVG. Sorry avast! :stuck_out_tongue:

9

The virus database number was converted to a day based system.
I can’t understand why your system couldn’t interpret it…

080114-2 Today this is the second update.

Year-Month-Day-

10

Maybe cisco just needs to be updated too. Which could take like 5 years. Cisco’s a pretty crappy program. :frowning:

11

I can’t believe in a 5 years old program… no development? Death…