"Negotiation with the server failed"

Avast SecureLine VPN Avast SecureLine VPN for iOS
1

I decided to give SecureLine for iOS a try, and every time I try to connect through it, I get an error saying “negotiation with the VPN server failed”. I haven’t purchased a subscription yet… could that be what’s causing the problem?

2

Please help me fix this… I tried reinstalling the profile and the app, using “Connect on Demand”, and almost everything. :cry:

3

Hi thesmo :slight_smile:

There is not much you can fix I am afraid …

Lets try this :

  • Remove the avast! Secureline Profile,

  • Remove the avast! Secureline App.

  • Push the On/Off button and the Home button at the same time for about 10 sec untill you see the Apple logo.

  • Install the avast! SecureLine app, install a profile and test again.

If that doesn’t fix it, can you please test with another VPN service like TunnelBear ( it has a free plan you can use ).

Greetz, Red.