"Negotiation with the server failed"

system · 2014-05-09T15:49:49.000Z

I decided to give SecureLine for iOS a try, and every time I try to connect through it, I get an error saying “negotiation with the VPN server failed”. I haven’t purchased a subscription yet… could that be what’s causing the problem?

system · 2014-05-19T20:33:57.000Z

Please help me fix this… I tried reinstalling the profile and the app, using “Connect on Demand”, and almost everything.

Rednose · 2014-06-23T22:51:35.000Z

Hi thesmo

There is not much you can fix I am afraid …

Lets try this :

Remove the avast! Secureline Profile,
Remove the avast! Secureline App.
Push the On/Off button and the Home button at the same time for about 10 sec untill you see the Apple logo.
Install the avast! SecureLine app, install a profile and test again.

If that doesn’t fix it, can you please test with another VPN service like TunnelBear ( it has a free plan you can use ).

Greetz, Red.

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