Network Application Slowing... even after excluding application folders

Avast Business Avast Server Protection
1

I’ve recently installed the demo version of Server Edition and ADNM (with MSDE) on my Win 2k3 Server and had a few issues. I have a network application on the 2k3 Server called Retail Pro which 15 clients run from the server. I deployed the Avast4 Managed Client software to only one of these workstations in order to test Avast’s effect on my network applications. Of course, I experienced slow speeds until I configured the Standard Shield on both client and server to exclude Retail Pro’s directory (D:\APPS on the server and the F:\ network drive on the client). However, even after excluding the directory I continued to experience the same slow speeds, so I disabled Avast’s On-access scanner alltogether to see if the speed increased to what it was before I installed Avast. It did not. I then completely uninstalled Avast Server and ADNM and rebooted. My applications were still experiencing the same slow speeds. I then restored my registry files from a backup before I installed Avast and rebooted. I am still having the same issue with my network applications. My question is, what files are added/deleted/updated when Avast is installed/uninstalled? It seems that Avast has modified system files or the network configuration in some way that I have not yet identified and I need to track down and resolve this issue before I can purchase Avast for my network.

TIA

2

It seems I have the same probleme with à 2K server and 15 deployed client.
However, i can’t disable Avast On-Access scanner on clinets because the systeme asks me a password that a I don’t know …
Have you an idea about this passowrd ?!?

Thanks,

Xavier

3

Hello pchadd1ct:

Did you ever receive a response from the Avast server team? I have had the exact same experiences on a WIN2K3 box.

This product has most certainly killed my users’ netwrok access performance, and I welcome methods/techniques to tweak it back to health.

Many thanks.

4

Is the application you’re talking about SAGE?

If so (and even if not), please try the following procedure:

On the file server, open regedit, go to

HKLM\System\CurrentControlSet\Services\LanmanServer\Parameters

and set the “EnableOplocks” value to “1” (now, it is most likely set to “0”). Then restart the server and see if the problem is resolved.

Thanks
Vlk

5

We have the same issue. Was able to maintain 40mb/s download speed on our EMC Networker server until we switched to aVast. Now, I get 6-7mb/s if I am lucky. Have followed the EnableOpslock suggestion to no avail.

Even after disabling standard & network shield, performance has not improved. I am finding it very difficult to get information on this problem and am desperate to find a solution as my backups no longer finish overnight but run all day as well.