network shield problem.....

Viruses and worms
1

network shield is blocking a website (forum) that I visit daily I am a moderator on the forum
I have been a member of that forum for over 5 years.
yesterday, Avast Network Shield starting blocking the site saying it is infected when I know it is not

how do I add an exception to network shield, so that I don’t have to shut off Network Shield to visit that site?

2

Send an email to virus(at)avast(dot)com with False Positive in the subject.

Include all the details here, including the domain name, etc.

I don’t believe you can add exclusions to the network shield.

3

Wouldn’t it be better to tell us what site are you taking about so that we can find where the problem lies? ::slight_smile:

4

kubecj- it is a private forum that requires an invite for anybody to sign up,
and requires you to sign in, to access it.

we are a closed forum, that is currently not accepting new members.

there have been no changes to the forum software in over 6 months.

Avast! Network Shield started blocking it for no reason, yesterday.

I’ll have an Admin send an email DavidR, thank you…

5

I believe it’s quite easy to understand that we have to know the URL so that we can check/fix the detection… isn’t it?

6

I should be able to add an exception to Avast Network Shield on my own.
I shouldn’t be required to post the url to a private forum into an open forum to resolve the problem.

7

This feature, the exception for only NetShield, is not available.
With the URL, they could correct the virus database to avoid this false positive.

8

thank you for the information.

I will advise the site owner to send an email to virus(at)avast(dot)com with False Positive in the subject.

Including the domain name…

9

Thanks, Th3Eagle.
You’ll help improve detection :wink: