Network Threats Error

system · August 19, 2016, 3:54pm

I noticed that my internet speed is noticeably slower on my PC than on other devices I have in my home. I ran smart scan and it showed that I have some network threats. But when I request to show them It shows nothing like on this picture I attached.
Same thing happens when I try to run network threats scan independent.

I really need help resolving this as this slow internet speed is killing me…

Pondus · August 19, 2016, 4:42pm

Any other security programs installed that can conflict?

Avast 2016: Repair and reset Avast Antivirus > https://www.avast.com/faq.php?article=AVKB204#artTitle

for malware help/check follow instructions > https://forum.avast.com/index.php?topic=53253.0

system · August 19, 2016, 5:41pm

No.

FilipBraun · August 22, 2016, 7:48am

Hello Sasser,

Thank you for reporting this issue.
We would like to take a closer look at this. For analysis we need some logs.
Please follow these steps:

[ol]- First enable debug logging: GUI → Settings → General → Maitenance → Enable debug logging

Then reproduce the issue (Run Home Network Security scan).
Then create support package and submit it (guide here: https://www.avast.com/en-us/faq.php?article=AVKB33) and post here the ID of the created package so we can find it.[/ol]

Thank you,
Filip

Network Threats Error

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