Hi, Yesterday I submitted a problem to Avast support we’re seeing with this new version, but I just received a reply from Avast stating they could not verify I’m using a paid version and told me to go to FAQ’s or the forum. Whether paid or not, this is a real problem.
I have 4 customers that have an issue logging into their bank site (www.tcfbank.com) . I have a computer with an older version of Avast, tested on the bank site and works fine, but then I upgraded to 17.2.2288 and checked again - now I can no longer log into the bank, so this is a verified problem with this version.
The bank website is www.tcfbank.com. Enter the user name and it won’t progress to the next page for secret question or password, instead you get “page cannot be displayed” . Disable the Web shield and the bank site works fine. I found this problem in IE11, but may or may not happen in other browsers.
The new name for Secure DNS (I believe), which was changed as they didn’t feel Secure DNS was clear enough. For me the name, Real Site is far less clear.
They were two different thread versions I posted in which helps those that use those versions, some folk just don’t have the time searching through various threads as they often type in the version they use.
You would like to hope if they are using the previous version they would have noticed the problem. Not to mention the current default action on Program Updates is for them to be Automatically installed.
If they don’t have time to go searching through various threads, what makes you think they would search and find that one.
Here’s the reply I received from Avast:
He wasn’t served by any agent. Only the auto reply.
There is a form where even Free customers may report FP/and FP URLs - https://www.avast.com/false-positive-file-form.php
after my avast was updated to 17.2.28, i’ve starting to get some issues with almost every program and service on my PC. Programs and .exe files won’t starting, instead i got error like in this screen http://prntscr.com/ei2ano. Problem solved when i disabled all avast protection. Please help, or I uninstall your product and I never gonna use it or recomend it to someone.
I did an over the top install/upgrade and then restored my settings.
My daily custom scan does not kick off…I created new custom scan and scheduled…does not auto-run at designated time.
Known issue ?
FIXED
OK…so found fix…
My old (imported from previous configs) custom daily scan item would not run as scheduled…it would manually run but not with scheduler.
I create d NEW custom scan with same config and would not run on a schedule either.
Did repair and reboot new scan runs…old one still does not.
Deleting old one…renaming new one as my daily scan.