new Avast! error

so… I was finally able to run Avast!.. it was installed at about 13 o’clock. Updates have been updatet about 30 minutes ago. so now, when i wanted to scan a file, an error acoured:
“Unknown error
Scan completed with error
183 = Cannot create a file when that file allready exist”
this message is there allways when i want to scan a computer or folder on it
please help
bye

Hi my friend!

Too bad you can’t get avast! up and running :cry:
Guess someone from alwil team should help you,because we can’t do anything about this. Vlk would probably know what to do next…

When does the error appear? When you scan a file using the Explorer Extension or using the Simple User Interface as well?

i was appearing when i tried to scan my computer or some folder. someone suggested me to restart computer and I did, and it’s working fine… for now. I gues it was problem that I had to resatrt my computer whrn it was updated… that i’ll never know

Did you update the whole program, or just the virus database? (In the later case, restart should not be needed).

Hey had the same problem. Mines just popped up when AVAST did its memory test before you enter into the program. I was about to uninstall it, until I saw repair. ;D Guess what repair works. So go to control-panel, add remove programs look for AVAST and click change(XP Home) then select repair. This should work it did for me. Happy hunting.

I have the same error message and my avast screensaver can’t scan - it says something about the engine not being able to start.

I’ve been to add/remove and clicked on that box, but it doesn’t give me the option of repairing

Does anyone have a suggestion for me please? Thanks. :slight_smile: