If the customer is going to depend for support on the reseller then, why you guys are running this forum (especially the busniess section)??
I started a new thread more than 24 hours back for a very simple issue but non of the mods replied.
today morning (before 8 hours) I sent the same issue to AVAST through built-in support functionlity but again no reply.

instead of reminding us about the benefits of buying from local reseller, please invest that time on solving our issues without making jokes like WPN did.