new free version install does not work and will not uninstall/reinstall

Avast Free Antivirus / Premium Security
1

I installed the new version of free avast.
The tray icon has an X through it and the program will not run.

See:http://epicroadtrips.com/avast.jpg for a screen shot.

I uninstalled and reinstalled, still the same problem.
Previous version ran fine.

Running WinXP SP 3

Thanks,
-Mike

2

Used: http://public.avast.com/~forejt/aswClear.exe in safe mode.

Problem solved.
-Mike
www.EpicRoadTrips.us

3

Other security related software installed…??
asyn

Edit: No answer needed, as the problem is already solved…

4

Solved ??? But you uninstall avast ???

I suggest an installation from scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
  5. Install avast! using the setup saved on 2. Boot.
  6. Register your free copy or add the license key for Pro.
  7. Check and post the results.

Which was your previous antivirus, before avast?