There is a new user chat room for users who want to discuss their problems with avast in real time.
This chat room is NOT visited by avast staff on a regular basis and is therefore not a channel for discussing problems with avast support staff.
You can enter the chat room using your IM client which supports XMPP protocol.
For more information please see http://public.avast.com/chatroom
Sorry, we’ve changed server software and conferences were present under different service name (conference.avast.com instead of xmpp-chat.avast.com), now it should be fixed.
Is there anyone online on the Jabber servers or are they empty as usual ? I don’t have a jabber client installed atm but if there is anyone online, i will install Pidgin or something.
I usually end up being in them, since pidgin connects when I start it (which is how I saw that the servers were different)…but from what I remember, they were usually empty.
I think, for a support option, they are too hard to join for the average user. I think there are probably better methods to provide a support option. (IRC springs to mind - even allows from within browser)
At the moment, with the server change, pidgin is not connecting.
oops yeah, that’s new, the link still worked a few days ago. They probably shut down the site… well the software hasn’t been updated for at least a year. Well there are so many other alternatives for jabber… Pidgin, Miranda, even Google Talk
I haven’t used the service in over a year.
no one is ever there. We have more avast! Evangelist on Skype then in the official chat room.
Now also have quite a few on Google+