Hello ,
I have a problem. I had a pc with premium avast protection and I saw it in my profil of avast. But I would change the pc with the Premium Avast (My old pc is breaking) and Now I don’t see my Premium license in my profile. I would like take my license premium to install in my new pc.
How can I do???
Have you looked at my.avast.com under licenses ???
Yes but I don’t understand because It write that I don’t have a license and when I went in my profile on my old pc It was written that it was protected by a premium license. I don’t understand
Did you purchase a license ??? Pay for it ??? Or, are you using a 30 or 60 day trial of the Premium product ???
Yes of course i purchased a license. Is there a license file in my pc with the avast software that I can recover ?
It would have been attached to an email. If you downloaded it, it would be in your download folder.
@ pfister.jannick
You could try the - Resend avast License https://www.avast.com/resend-license-paid.php, you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was sent.
pfister.jannick, make sure your account is using the same email address your license is registered with, otherwise you won’t see the license
I had a pc with premium avast protection and I saw it in my profil of avast.
.. because It write that I don't have a license ..
Yes of course i purchased a license.
Which statement here is right?