New PC woes

Viruses and worms
1

Hi

I have bought a new PC and since day 1 seemed to suffer from popups, browser redirections and advertisements. I removed McAfee trial and installed Avast, ran Malwarebytes and a host of other anti-malware software, but still appear to be infected:

I receive the following threat warnings from Avast shortly after turning on my PC and when I connect a network cable (removed URLS!). My browsers appear to be clear of malware now.

Attached are the logs.

Thanks for any assistance offered.

2

Please remove all the clickable links…!!! Thanks.

3

There should also be an Addition.txt folder and your RKill Log.

Attach both please.
2015-05-03 15:36 - 2015-05-03 15:36 - 00002190 _____ () C:\Users\Stephen\Desktop\Rkill.txt

Please avoid running these types of tools unless instructed.

4

Hi Michael,

Thanks for the response!

Attached are addition.txt and rkill.txt

5

OK, now you’ve to wait a bit…

6

Regarding the RKill Log File.

Refer to this image and resave and re-attach, please. (In laymen terms; It is “Corrupt”)

Note: The image is dated, and was designed for OTL, however, the principals apply. Just Rename it to RKill ANSI.txt


http://i.imgur.com/LhlCUFT.png

Cheers

7

Hi Michael,

Attached is the file renamed and saved in ANSI format.

Thanks for helping.

8

What browser has redirect and advertisements, all…?

9

Hi argus

I don’t seem to have any browser issues, including redirects, any more. (Since running a whole load of anti-malware software, before I came to this forum).

The remaining malware symptoms that I am alerted to now are Avast threat warnings issued by Avast, occuring shortly after I boot my PC and when I connect a network cable to my PC. Those alerts are like the following:

04/05/2015 08:12:23 AcheTeeTeePee://epictory.com/4141/LighterInit_142669556124931.dll [L] URL:Mal (0)
04/05/2015 08:12:23 AcheTeeTeePee://epictory.com/4141/LighterInit_142669556124931.dll [L] URL:Mal (0)
04/05/2015 08:12:24 AcheTeeTeePee://epictory.com/4141/LighterInit_142669556124931.dll [L] URL:Mal (0)
04/05/2015 08:12:24 AcheTeeTeePee://epictory.com/4141/LighterInit_142669556124931.dll [L] URL:Mal (0)
04/05/2015 08:12:25 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:30 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:31 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:31 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:33 AcheTeeTeePee://reddie.net/4141/LibraryProc_142667285206710.dll [L] URL:Mal (0)
04/05/2015 08:12:33 AcheTeeTeePee://reddie.net/4141/LibraryProc_142667285206710.dll [L] URL:Mal (0)
04/05/2015 08:12:34 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:34 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:35 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:35 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:38 AcheTeeTeePee://blackfight.info/4141/RelayTurbo_142668814307850.dll [L] URL:Mal (0)
04/05/2015 08:12:38 AcheTeeTeePee://blackfight.info/4141/RelayTurbo_142668814307850.dll [L] URL:Mal (0)
04/05/2015 08:12:40 AcheTeeTeePee://blackfight.info/4141/RelayTurbo_142668814307850.dll [L] URL:Mal (0)
04/05/2015 08:12:40 AcheTeeTeePee://blackfight.info/4141/RelayTurbo_142668814307850.dll [L] URL:Mal (0)
04/05/2015 08:12:44 AcheTeeTeePee://epictory.com/4141/LighterInit_142669556124931.dll [L] URL:Mal (0)
04/05/2015 08:12:44 AcheTeeTeePee://epictory.com/4141/LighterInit_142669556124931.dll [L] URL:Mal (0)
04/05/2015 08:12:44 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:44 AcheTeeTeePee://blackled.info/4141/AppendRunner_142669424821043.dll [L] URL:Mal (0)
04/05/2015 08:12:47 AcheTeeTeePee://blackfight.info/4141/RelayTurbo_142668814307850.dll [L] URL:Mal (0)
04/05/2015 08:12:47 AcheTeeTeePee://blackfight.info/4141/RelayTurbo_142668814307850.dll [L] URL:Mal (0)
04/05/2015 08:12:47 AcheTeeTeePee://reddie.net/4141/LibraryProc_142667285206710.dll [L] URL:Mal (0)
04/05/2015 08:12:47 AcheTeeTeePee://reddie.net/4141/LibraryProc_142667285206710.dll [L] URL:Mal (0)

I changed http to text above to avoid them showing as ckickable links here.

Although I did also receive one alert after refreshing this forum page once this morning, that was an exception. I am using Firefox.

10

https://sites.google.com/site/cannedfixes/home/hosted-images-tools/remove%20outdated.jpg
Uninstall some programs

We need to uninstall some unwanted/unneeded programs.

[*]Press the
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png

  • R on your keyboard at the same time. Type appwiz.cpl and click OK.
    [*]Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time

The list of programs to uninstall:

[*]Amazon Browser App

After completing uninstalls, please manually reboot your machine!

Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

11

Hi argus

I ran FRST64.exe and all seems quiet on the alerts front so far, on booting and on pulling network cable out and replacing it, i.e. promising progress and perhaps a cure!

Attached is the Fixlog.txt

12

Very good,

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Make sure that Addition option is checked.
[*]Press Scan button and wait.
[*]The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

13

Hi argus

Attached are FRST.txt and Addition.txt, created after the latest run of FRST64.exe

14

Seems like problem is solved.

Download DelFix by Xplode and save it to your desktop.

[*]Run the tool by right click on the
http://www.imgdumper.nl/uploads6/51a5ce45267c1/51a5ce45263de-delfix.png
icon and Run as administrator option.
[*]Make sure that these ones are checked:

[]Remove disinfection tools
[]Purge system restore
[*]Reset system settings

[*]Push Run and wait until the tool completes his work.
All tools we used should be gone. Tool will create an report for you (C:[B]DelFix.txt)

[SIZE=1]The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

15

Hi argus

I couldn’t get that link to work, is the one below correct?

https://toolslib.net/downloads/viewdownload/2-delfix/

16

Sorry, yes is correct. It is this link.
My canned speech from another forum, avast forum it shows this.

http://'http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/9-delfix
17

https://toolslib.net/downloads/viewdownload/2-delfix/ is defintely okay? I became a bit worried as I do not know that site.

I have now also found delfix on this site:
http://www.bleepingcomputer.com/download/delfix/

which is a location I probably feel more comforatble about given I have downloaded and run other files from here this morning.

18

Both sites are okay.

Author > Xplode tool.

19

Okay, thanks

They had slightly different names (delfix_10.8 & delfix_1.010) and sizes, so I used the one from bleepingcomputer.

Attached is the ouput.

All seems quiet on my PC so far, I’ll send a donation when I’m happy it is safe to use my card.

Thanks for all your help!

20

I will be appreciate.