new phone problem

Avast Mobile Apps Avast Anti-Theft for Android
1

I bought a new phone yesterday (samsung galaxy s4) which requires a micro sim, therefore they’ve cut my regular sim into a microsim in the shop. When I came home I wanted to transfer the contacts from my old phone (sony xperia ray) to my new one, but all I got on the old phone is the anti-theft locked screen after a few seconds asking for my password (pin). I installed avast! 18 months ago and don’t exactly remember what I used, tried everything I think it could be but can’t unlock it :frowning:
I’ve read that it can send the pass to the friends phone, which I know I’ve set up with my husbands phone, but how can it send an sms without sim?
I’ve also logged on to my.avast.com but I have no device at my devices

Please help!

2

I managed to get the micro sim working in my old phone, but the phone stays locked. Is it possible to reset the pin/ unlock the phone by the friends phone? (without knowing the pin)

3

Ok, managed to get it unlocked after starting the phone in “safe mode”, as found somewhere else on the forum

4

Thanks! Ended up doing a factory reset. Lost my apps but regained use of my phone. Never again for Avast on my cell phone!!!