I have been an Avast user for a year. I have been very satisfied with the improvements since I first started. I am however VERY disappointed that I have registered for a new Key for another year, numerous times. I still have not received my new key. The same thing happened when I first started using it but this time it’s been far longer.
Is there an easier way of getting a registration key?
If you-re using the new 5.0 avast , then you must register from the avast GUI — maintenance tab .
First I can only presume you are still using avast 4.8 ?
Avast 5 has been out for 8 months now and support for avast 4.8 is likely to cease at the end of this year. Avast 5 has an easier registration process directly through the UI and no need to wait for an email with the key.
The most common cause for non receipt is ISP or User anti-spam filtering. You could try using a free email account with gmail or yahoo, etc. as that has previously resolved this non-receipt anti-spam filtration.
I do in deed have 5.0. However after filling in all the information and hitting submit, NOTHING happens. I’ve tried this NUMEROUS times. I’ve also gone to the website and registered and requested one. No email from them either.
So either way I’m out of luck. I’ve check all spam folders and I’ve even used numerous email addresses from different email providers. I have received no confirmation at any of them.
It’s quite frustrating.
Many ISP don’t put anything in the spam folder but just delete, so it really is hard to say with any degree of certainty. But I would try gmail or yahoo as these we have suggested before and they worked.
However, that said there is certainly something wrong if nothing happens when hitting submit.
So there appears to be something wrong with your installation, how did you install avast5, over avast 4.8 or a clean install after uninstalling avast 4.8 ?
- Try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. Then try the registration from the avastUI, Maintenance, Registration section.