I have just downloaded a copy of PDF 2 PAGE TURN which is e-Book software from DNAML. I purchased it legally and have the activation code. When I try to install it the whole process goes o.k. until I hit the finish and open button. Then Avast gives me a warning message and puts it into my chest which I have set up to delete suspected bad software automatically. I have used the ‘false positive’ report to try and fix the problem but although that ran through o.k. and I have since logged out and rebooted my computer, I still get stopped.
I’ve looked for somewhere to temporarily turn off Avast until I have the program running but can’t find anywhere to turn it off. I wonder anyway, if even if I could turn it off, whether when turned back on it would just block the program each time I try to launch it.?
Can anyone help please? I’ve used Avast for years but don’t really understand all the features and just keep what appears to be maximum protection but lately I’m finding that it almost seems too zealous and blocks things that are perfectly o.k.
I’d appreciate any help either on the list or direct to roger@hawcroft.net.
I was using version 7 of Avast Antivirus Pro but upgraded to Version 8 today - it hasn’t made any difference. Both versions act in the same way. My computer is an HP Pavilion laptop running Windows 7 Ultimate.
If you have purchased this ebook software illegally then we are unable to help you as this forum cannot condone the use of illegal software.
Another thing to point out is that cracked and illegal software can be malicious/infected software so turning of your antivirus to run such programs would be regarded as extremely risky
Thank you for that response - it was my mistake and a typo - I did purchase the software legally and have producers confirmation / Paypal receipt / and Activation / installation letter to prove it.
The problem is not that it won’t run through the installation process but that it does and then, immedidately before running the exe file, Avast stops it - presumably because it knows that exe files download or within emails etc are dangerous and is trying to safeguard the user from them. I have noticed that many applications suggest switching off any anti-virus software for the duration of installing a new application and I assume that’s the reason.
Anyway, just thought I should clear that up because I do not use pirated software and have the licences and receipts for all my software.
I have noticed that many applications suggest switching off any anti-virus software for the duration of installing a new application and I assume that's the reason.
Just for your information, I've never shut off my security for any program I installed.
The notice you received was simply a warning that the program may be dangerous but, you had the option to bypass that warning.