New update problems

General Topics
1

So, I love avast but this morning I had some problems for the first time. It wanted to update, so I did. It wanted to restart the computer. I let it. The update corrupted my windows 7. It would not load. I had to load in safe mode and recover. Then I tried it again and got the same result. I figured if it was a common problem then someone would have it in the forums. I checked and could not find any postings. What should I do? Should I download the tool for uninstalling Avast and try it from scratch? Anyone else had some problems like this? Any solutions?

Thanks for advice in advance.

2

Was this an update from V7 to V8 ?

Lets reinstall Avast

Download aswClear to your Desktop.
Download the correct version of Avast
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
Disconnect from the net
Uninstall Avast via control panel

[*]Boot to Safe Mode.
[*] Restart the computer.
[*] As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
[*] Use the arrow keys to select the Safe mode with Networking menu item
[*] Press Enter.
[*]Run aswClear
[*]In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.

https://dl.dropbox.com/u/73555776/aswclear.JPG

[*]Press Uninstall
[*]Once complete reboot your system to Normal Mode
[*]Reinstall Avast