Newbie Question about Web Shield

system · October 16, 2006, 8:12pm

Hi,

I realise this may be a pretty run of the mill question but after having endured nightmares with McAfee VirusScan I have dumped it and am using Avast which is perfect.
Q…If I run Web Shield I cant surf, and I understand I have to alter the proxy address and alter the port number. What I would like to know is if I alter the proxy address and port number (I already have existing addresses and port numbers) to suit Avast will I screw-up something else?

Cheers

RejZoR · October 16, 2006, 8:55pm

If you’re using Windows 2000 or above you don’t have to set anything…

system · October 16, 2006, 9:58pm

Thanks for replying RejZor.

However I dont understand. I use Windows XP, SP2. If Web Shield is turned on I cant load a page on the web. If I turn off Web Shield, the web loads perfectly. So I dont understand your reply ‘…you dont have to set anything’. Could you elaborate?

Many thanks

DavidR · October 16, 2006, 10:41pm

It sounds like something blocking avast’s web shield, with win9x, winME, etc. you need to manually set-up the browser to use the web shield proxy, if you do that incorrectly it could cause a problem. With win2K or higher it is transparent.

What is your firewall ?
Does it allow ashWebSv.exe (Web Shield) ?

system · October 17, 2006, 6:06pm

Hi DavidR

Firewall is McAfee Plus 8
It is granting Full Access to ashWebSv.exe

I have altered IE, Tools, Internet Options, Connections, LAN Settings to ‘localhost’ and ‘12080’

In order to surf with Web Shield enabled, I have had to alter Web Shields settings to Port 12080 (from 80) .I can then surf, but Web Shield does not scan any files, whereas Standard Shield is working through loads of files. I dont know whether it is doing what it’s supposed to even though it tells me it is ‘currently running’.

Any thoughts on this from yourself or anyone else would be most appreciated.

Lisandro · October 17, 2006, 6:19pm

With Windows XP the scanning is transparent, you don’t need to use a proxy, you don’t have to change any setting :-\

system · October 17, 2006, 6:29pm

Hi Tech,

Thanks for your reply but I dont understand it. Sorry, can you spell it out simply - I have very basic computing skills!

DavidR · October 17, 2006, 7:14pm

You shouldn’t have to make any changes to your browser proxy settings with winXP in order for avast’s web shield proxy to work. With earlier OS, win9x, wimME you needed to manually set the browser in the way you have.

If you were only experiencing this problem and you had made these proxy changes I suggest you revert to the defaults and also set web shield to monitor port 80, the http port. By changing that redirect port, your browser doesn’t make requests to the internet using port 12080, so changing it to monitor that port it won’t have any activity to monitor.

The key words in the web shield Basic, settings being ‘Redirected HTTP port(s): 80’ it redirects requests on port 80 to that of the web shield localhost proxy.

Lisandro · October 18, 2006, 1:25am

No problem. Is David’s explanation enough? Do you need further help? 8)

system · October 19, 2006, 5:46pm

Newbie Question about Web Shield

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