I have just started using avast because of a very disgusting and filthy pornographic page that keeps popping up on my computer. Of course, I want this deleted but I have no idea how to get rid of this page avast. Of course, the people who sent me this page wants me to use their service to get rid of it, but I refuse to be blackmailed with this garbage. Can any tell me in simple terms how to get rid of it using avast or any other means, I would be eternally grateful.
These are generally browser hijack but your mention of “Of course, the people who sent me this page wants me to use their service to get rid of it, but I refuse to be blackmailed with this garbage.” This could well be a rogue anti-spyware but ther really isn’t enought detail to hazzard a guess.
The more detailed you can be the better, who are these people and what is there service, etc. ?
it looks like its software store
Does it only appear when your web browser is open and you are on line, or does it pop up at other times too?
What is the name of the software store?
Can you try and be more detailed, I haven’t really got a clue where to start.
What type of software is it trying to sell you, anti-virus, anti-spyware, etc. ?
What is the program it is trying to sell called, etc. ?
Sorry I’m calling it a night, 1:50 a.m. here, hopefully someone else will pick this up, but they too will need information to be able to help.
The name of the service is http://www.spywarewizard.net/?ref=john_p
I get it everytime I go into my web browser it just pops up. It says this service found these images in my internet browser cache and that is stored on my hardrive and this service will eliminate files, protect privacy and I can get more information about this if I get this service. It is also says it will clean and protect my PC from spyware and the next page is a cartoon of a roach running around and text stating that my computer is infected with virus.
The link can’t be scanned by Dr. Web.
But does not seem to be good for McAfee Site Advisor.
If an infection is replicant (coming and coming again), you should:
- Disable System Restore on Windows XP: http://support.microsoft.com/default.aspx?scid=kb;[LN];310405
- Clean your temporary files.
- Schedule a boot time scanning with avast. Start avast! > Right click the skin > Schedule a boot-time scanning. Select for scanning archives. Boot.
- Use a-squared, ewido or Spyware Terminator (trojan removers).
See if you can simply uninstall the program from Add or Remove Programs in the Control Panel.
This looks like it could be another variant of xoftspy or spyaxe type of rogue program.
Check out this link http://www.castlecops.com/postlite164253-.html.
Which also points to http://www.internetinspiration.co.uk/roguefix.htm.
These infections have acquired a generic term of smitfraud. In fact, its only connection with the Smitfraud infection (a phishing trojan that attempts to steal passwords of Smith Barney financial company clients) is one of the early variants gave a fake warning that the PC was infected with the smitfraud trojan. Despite there being many variants released since, each giving a different fake warning, the name smitfraud appears to have stuck.
This is more on the Smitfraud process from:
Please download SmitfraudFix from: http://siri.geekstogo.com/SmitfraudFix.zip
Extract the content (a folder named SmitfraudFix) to your Desktop.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press “Enter”; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
This one has a combined removal tool with instructions , courtesy of my Netherlander friend
http://siri.urz.free.fr/Fix/SmitfraudFix_En.php
Read both sites and print off the information so you can work through it line by line if necessary whilst off-line.
That might depend on whether it was a forced install or not. I think with some it can be uninstalled and the home page changed back without problems. Others are not so easy.
The operative words being looks like. If it is an unauthorised or social engineering, doesn’t matter that much as the above links are looking at ‘forced removal’ and not just an uninstall, the outcome of which is not known.
However, from lizellen’s comment “Of course, the people who sent me this page wants me to use their service to get rid of it, but I refuse to be blackmailed with this garbage” I doubt it was an intentional install.
I’m sure you’re probably right, David - I was just trying to comply with the request for simplicity to the extent that might be possible. If it doesn’t work all that’s lost is 2 minutes if lizellen’s day.
Hi lizellen :
"SpywareWizard" is on the list of "rogue/suspect"
products on antiSPYWARE Expert Eric Howes's
spywarewarrior site . It is NOT something that Avast
( or any other antivirus ) can get rid of . You need the
guidance of antimalware Experts, who offer their skill for
free on antiSPYWARE forums, so you should post your
request for help on the forums of your antiSPYWARE
Provider; if you know of none, I recommend the Ad-Aware
oriented forums at www.landzdown.com .
thanks guys, I hope to try all of the ideas and I hope by next week this will be off my computer.
Good luck and a belated welcome to the forums.