Hi there not sure how much help this will be but just in case…
I had a problem 2 days ago with a Trojan called something like Win32… which Avast picked up but then I lost my internet connection, the firewall was turned off and I was unable to turn it back on etc
If this sounds familiar this is what I did and it seems to have worked for me…
As NewDotNet seemed to have been the route of the problem…
How to I Remove SaveNow or NewDotNet?
Both of these programs can generally be removed through the Add/Remove Programs Control Panel under Normal Circumstances.
- Click on Start, Control Panel, Add/Remove Programs
- For SaveNow, search for Save!, SaveNow, or WhenUShop entries and click on Change/Remove to remove them
- For NewDotNet, look for New.Net Domains and choose to Remove it.
- Reboot your computer and SaveNow and NewdotNet should be removed.
By doing this I found the program was not completely removed but I proceeded as follows:
OK, I’ve Removed NewDotNet but now my browser does not work, What Now?
Because New.Net affects the Internet access on a computer, sometimes after removing it, you wont be able to go anywhere on the Internet. If this happens, follow these instructions.
- From a computer that has Internet access, click on one of the following links and download the program:
LSPFix by Cexx.org
Winsock XP Fix
- Download and save one of these programs to a 3-½ floppy disk.
- Insert the floppy disk into the floppy drive of the computer that needs to have our software uninstalled from.
- Open My Computer on the infected system.
- Double-click on Drive A.
- Run the WinsockXPFix file or the LSPfix file to fix broken Winsock connections
I did this and the internet connection was back again.
I then downloaded Spybot (S&D) and after a scan it found that loads of other common threats in addition to NewDotNet had been installed in my PC, clicked on fix and after a restart all relevant infected files were deleted.
I had Ad-aware with up to date definitions but this did not pick up NewDotNet or any of the others.
Anyway good luck if you have this type of problem