newly installed avast7, can't browse internet

Avast Free Antivirus / Premium Security
1

Hi guys,
first of all thanks for your help!

so, the title explains everything, I just installed the latest version of Avast on win xp and the biggest problem is that I can’t get the browsers (firefox and chrome) to connect to websites. If I disable avast protection everything goes back to normal and I can browse but that’s not a solution.

How can I fix this problem?

ps: I also installed the webrep plugin, if it matters.

Thanks,

Michel

2

Which is your firewall? Any other security program installed?

3

hi, thanks for the reply.

my firewall is Comodo but wasn’t running these days. I have spybot’s teatimer protection always running.

4

But if it is installed (and disabled) it could be blocking avast components and then the browsing.
avast needs connection to scan the internet traffic.

5

I run SpyBot Search & Destroy, but have TeaTimer disabled so it doesn’t load at all. See http://www.safer-networking.org/en/howto/disable.html. It can cause conflicts during a program install or update: ie, it can block important registry changes.

6

Hi michelb-- Though it may not solve your issue, try checking out the thread at http://forum.avast.com/index.php?topic=100851.0 . If disabling Behavior Shield seems to solve the problem, try to identify the conflicting application (in my case, the Online Armor firewall). If not, check out any of SafeSurf’s other suggestions that may be relevant to your setup.

7

hey everyone, thanks for the many replies!

I uninstalled Comodo and now I’m able to browse again. Apparently it was conflicting with Avast even if I wasn’t using it, as you told me.

Thank you very much for your help :slight_smile:

Michel

8

Don’t forget to reenable Windows Firewall then :slight_smile: